Job Description
Job Type: Full-time.
Description:
Requirements/Duties:
- Enroll patients into either RPM or CCM.
- Prepare the patient chart for upcoming CCM encounters.
- Make monthly check-in calls to patients enrolled in CCM.
- Make daily compliance calls to patients enrolled in RPM.
- Timely and proper communications with clinical pharmacists of any urgent health-related call needs, medication refills, and appointment requests communicated by the patient during any telephone.
- The Nationally Certified Pharmacy Technician (CPhT) will provide patient care under the direct supervision of the clinical pharmacists.
- Respects patient confidentiality at all times and treats patients with courtesy and respect.
Required Skills:
- Professional telephone skills.
- Computer skills including: Data entry functions, Excel, and the use of Allscripts or other various EHRs, and various software programs.
- Time management skills.
- Clear verbal and written communication skills as well as customer service excellence.
- Must be able to work in a team environment.
- Self-motivated, compassionate, and a patient-oriented clinician.
- Minimum requirement is a High school graduate or GED equivalent.
- Ability to establish and maintain effective working relationships with patients, caregivers, fellow team members, medical providers and the public.
- Ability to organize and manage competing priorities.
- Ability to problem solve and show good judgment.
- Knowledge of medical terminology.
- Ability to react calmly and effectively in emergency situations.
- Prior CCM or RPM experience.
- Prior Pharmacy experience.
- Prior Medical Assistant / LPN experience.
About In-Clinic Rx :
In-Clinic Rx is a privately owned pharmacist collective that offers both independent pharmacy, consulting and clinical services located inside established medical facilities.Through clinical, dispensing and consulting services, In-Clinic Rx works to improve compliance and betterpatient outcomes while increasing a clinic and pharmacy’s bottom line.