Medical Assistant

Healthcare is broken. So we built Mochi Health to bring care to the most overlooked populations in medicine. We combine our team of world-class providers, evidence-based medicine, and efficient design to help patients across the US every day.

Mochi Health is a high-growth tele-health obesity clinic, with a steadfast commitment to ensuring accessibility and affordability in weight management. Founded by Dr. Myra Ahmed and backed by esteemed founders and medical professionals, our mission revolves around delivering holistic and patient-focused care. As our team experiences rapid expansion, our headquarters proudly reside in San Francisco.

Position Overview:

As a Medical Assistant specializing in Obesity Management, you will be an integral part of our clinical operations, helping patients with medication questions, addressing administrative concerns, and providing information in response to general patient inquiries. Your work will contribute to our mission of improving the lives of individuals struggling with obesity.

Key Responsibilities:

Medication Support:

• Assist patients in understanding medications relevant to obesity management, including dosages, side effects, and instructions.
• Communicate medication-related questions to healthcare providers as needed.

Administrative Support:

• Manage and update patient records, ensuring that electronic health records (EHR) are accurate and up-to-date.
• Support patients in scheduling appointments, including follow-up visits and consultations with healthcare providers.

Patient Inquiries:

• Responsively and professionally address general patient inquiries via chat or social media.
• Provide information regarding our obesity management services, procedures, and patient resources.

Collaboration:

• Collaborate closely with healthcare providers, dietitians, and other members of the clinical team to ensure a coordinated approach to patient care.
• Relay patient feedback, concerns, and suggestions to help improve our services and patient satisfaction.

Compliance and Documentation:

• Ensure compliance with all relevant healthcare regulations, including HIPAA, to maintain patient confidentiality and data security.
• Accurately document patient interactions as necessary.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: No less than 30 per week

Medical specialties:

• Bariatrics

Schedule:

• 3x12
• 4x12

Work setting:

• Remote
• Telehealth

Education:

• Bachelor's (Required)

Experience:

• Medical Assistant: 1 year (Preferred)

Work Location: Remote