Company

ServiceSource, Inc.See more

addressAddressSaint Louis, MO
type Form of workFull-Time
CategoryEngineering/Architecture/scientific

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.
Job Summary
Responsible to ensure the effectiveness of the NGA contract in the areas of performance, productivity, safety, and efficiency to the standards of the contract and to the satisfaction of the customer. Market and monitor human service delivery, as well as provide all reports to funding agencies and corporate divisions. Develop service to meet the needs of individuals employed through or referred to NGA. Recommend policy and planning for the Corporation as it relates to human service delivery and operational systems. Sustain and improve organization business revenues to secure existing and new employment opportunities. Oversee compilation of human service and statistical data. Participate in annual update of Strategic and Business Plans.
Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review

  • Effectively manage Annex 8/MEP quality assurance / quality control activities and ensure that all elements of the Annex 8 PWS have been executed at a level meeting or exceeding contract standards.
  • Ensure programs for the operations and maintenance of all equipment and physical structures are in compliance with corporate/ownership standards, local, state, and national codes, and regulations to protect the assets, customer, and employees, and to ensure optimum operations.
  • Directly supervise IDIQ Project Management and Arnold Facility Manager. Manage the MEP Contract and to include CMMS documentation, Davis Bacon Project scheduling and execution and coordinating with subcontract project managers for preventative maintenance and service order execution. Ensure employees abide by all safety and security requirements.
  • Perform technical writing and special projects as required. Further develop and organize the document management system and technical library.
  • Monitor relationships with customers to identify and proactively resolve problems and/or conflicts while maintaining open communications regarding expectations.

Additional Responsibilities
  • Track, analyze, and trend project performance metrics, costs, customer satisfaction levels, progress against strategic plan goals, and employee satisfaction.
  • Review and submit regular invoicing for the customer, based on contract type, terms and conditions.
  • Collaborate with direct reports to set goals that support the strategic support plan.
  • Review and recommend staff and employee training program, workshops, seminars, and classes.
  • Continually review project performance and current technology to interject management and technical performance innovations. Reviewing business systems administration, resources, procedures, and methods to improve operational effectiveness, utility, and efficiency.
  • Oversee the Contractor's ES&H functions, ensuring that all safe work practices are being followed. Monitor cost control, financial reports, budgeting, and overall operating costs.
  • Oversee the coordination of work priorities and monitoring of methods, procedures, and programs.
  • Improve cost-effectiveness and efficiency. Oversee the monitoring and inspecting of facilities and equipment maintenance, repair, and service operations for quality control and contract compliance.
  • Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)
  • Bachelor's Degree in engineering and/or project management required.
  • 10 - 15 years' experience in project management-level positions of responsibility and complexity similar to the project scope required.
  • Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.
  • Master's Degree in engineering, management, or business preferred. PE registration strongly preferred.

Knowledge, Skills, and Abilities
  • Knowledge of PM and CM programs, MEP, logistics and administrative support services.
  • Professional engineer highly preferred. Per the Performance Work Statement (PWS) this position is a designated alternate for the program manager and shall successfully complete all of the following National Incident Management System courses and provide proof of completion to the COR:1. FEMA IS-700: NIMS, An Introduction 2. ICS-100: Introduction to ICS 3. ICS-200: Basic ICS.
  • Administration and management knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • A strong technical knowledge of all facilities maintenance and operations, including HVAC, electrical, plumbing, and life safety systems.
  • Proficient typing skills.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use fine motor skills to manipulate, handle, or operate equipment, and reach with hands and arms. The employee may occasionally be required to climb or balance and stoop, kneel, crouch, or crawl. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.
What We Offer- for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
  • Health coverage for you and your family through Medical, Dental, and Vision plans.
  • Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
  • A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
  • Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
  • To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
  • A generous paid time-off program in which the benefits increase based on your tenure with the company.

Successful ServiceSource employees connect with our mission, add value to the organization by striving to exceed performance expectations and embrace the diversity that each individual team member's experiences bring to the collective organization's strategic goals.
Set Aside Careers
Many of our employment opportunities are set aside through affirmative employment contracts to support our mission to provide employment opportunities for individuals with disabilities. Set aside positions require a documented disability and provide career opportunities in industries such as food service, mail service, total facilities management and administrative services. We invite you to learn more about the qualifications required and opportunities available through our set aside positions by clicking here.
Staff Careers
Staff positions provide department, program and project support and management in the functional areas of rehabilitation services, operations and administration. These career opportunities are available to all qualified job seekers. We invite you to view our exciting career opportunities here.
NOTICE TO APPLICANTS
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions.
Do you need a reasonable accommodation to apply to a career opportunity online? Please click here to view a list of Regional Office locations. Please ask to speak with Human Resources.
Links:
Polygraph Protection Act
E-Verify Participation
E-Verify (Español)
FMLA Rights
Right to Work
Right to Work (Español)
Refer code: 7375098. ServiceSource, Inc. - The previous day - 2023-12-18 10:47

ServiceSource, Inc.

Saint Louis, MO
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