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Form of workJob Description
Position Summary:
Embrace the Customer 1st strategy and encourage associates to deliver excellent service by creating an outstanding customer experience. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales/profit goals, control all established quality assurance standards, and monitor all tasks, duties and activities for the department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
- Promote trust and respect among associates, with a positive attitude.
- Communicate company, department, and job-specific information to associates.
- Establish performance goals for the department and empower associates to meet or exceed targets by developing and implementing a department business plan to achieve desired results.
- Develop adequate scheduling to manage customer volume.
- Train and develop associates on the performance of their jobs and participate in the performance appraisal process.
- Adhere to all local, state and federal laws, company guidelines, food safety regulations, familiarity and compliance with all country-of-origin labeling and regulations.
- Create an environment that enables customers to feel welcome, important and appreciated, to be able to respond to questions, make suggestions and locate products throughout the department/store, and offer product samples to help customers discover new items.
- Cut meats to customers’ requests using proper cutting equipment.
- Provide customers with fresh/frozen products they ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrinkage.
- Execute sales promotions in partnership with store management, implement department period promotional plan, inform and educate department associates about current, upcoming and in-store promotions, prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Assist store management in preparing store/department budget, expense control, profit/loss reviews, and take appropriate action on all financial reports.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Plan/organize inventory process, maintain awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory, stocking and Computer Assisted Ordering.
- Prepare foods according to food temperature logs and cooking instructions, ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures, practicing preventive maintenance by properly inspecting equipment, identifying unsafe conditions, notifying store management of items in need of repair and of customer or employee accidents.
- Reporting all safety risks, or issues, and illegal activity, including robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Behaviors/Skills:
Some of the behaviors needed to successfully perform this position are:
Leadership Behaviors:
- Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
- Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
- Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
- Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
- Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
- Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others and demonstrates good judgment about which ideas will work.
- Executes with Excellence - Is action-oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
- Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
- Safety Awareness -Identifying and correcting conditions that affect employee safety and upholding safety standards.
MinimumPosition Qualifications:
- Must be 18 or older
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Current food handlers permit once employed
- Possess adequate knife handling skills and speed
Desired Previous Job Experience:
- High school education or equivalent
- Management experience
- Knowledge of cutting, wrapping, labeling
- Retail/Meat experience
- Second language (speaking, reading and/or writing)
Potential Career Path from this position:
- Store Management
- Other Department Manager positions
