MD Telephone Claims Adjuster Trainee, I, II, Sr (REMOTE)

National General is seeking a Material Damage Claims Adjuster to handle our Auto, Motorcycle, and RV claims. The ideal candidate will have experience handling these types of claims within an insurance carrier environment; however, we are open to inexperienced trainee level candidates as well. Must reside in the MST, CST, or EST time zones.

Job Summary:

The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.

Key Responsibilities:

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Partners to determine subrogation or fraud potential and how to handle
• Applies a basic understanding of systems and technology used within the company
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Preferred Qualifications:

• Bachelor’s degree preferred or equivalent experience
• 0-2 years of related experience

• Ability to obtain and maintain adjuster licenses as required

• Customer service orientation
• Effective verbal and written communication skills
• Time management skills from a global case management and pending perspective (vs. transactional)
• Problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources
• Proficient in Word and Outlook

Job Type: Full-time

Pay: $43,500.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Remote

Work Location: Remote