As a member of the e-Commerce team, you are responsible for collecting items on customer orders with accuracy and speed. You are responsible for the customer experience when customers receive their items, whether it’s shipped to their home or picked up in store.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as an e-Commerce Team Member at the Exchange?
Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
Pick items for customer orders
Properly prepare and pack customer orders for shipment using the correct materials in a timely manner
Able to learn and adapt to current technology needs
Able to think quickly on the spot to answer customer questions
Able to take initiative
Able to share brand knowledge
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Facility Name
Job Grade
Career Area
Supervisor
Job Qualifications
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
Able to learn and adapt to current technology needs
Able to think quickly on the spot to answer customer questions
Able to take initiative
Able to share brand knowledge
Previous warehouse/e-Commerce experience preferredExcellent attention to detail
Willing to cross-train and work in other areas of the store, as needed
Must possess a welcoming and helpful attitude toward customers and other team members
Excellent communication skills
Basic computer skills
Salary Minimum
Salary Maximum
Number of Positions Remaining
Job Expires