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Form of workFIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort. If our current openings don't match your skill-set and you have an interest in working with the Fields Auto Group, please contact us at careers@fieldsauto.com.
What We Offer
- Medical
- Dental
- Vision
- Short and Long Term Disability
- Paid Basic Life Insurance
- 401(k) Plan
- Personal Time Off
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Health and wellness
- Saturday Lunches
- Discounts on products and services
Responsibilities
- Interact with customers everyday by following up over the phone after a Service Appointment
- Listen to the customer, answer their questions, and direct customers appropriately as they request.
- Schedule service appointments
- Advise on recommended maintenance
- Confirm scheduled & missed appointments
- Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries
Qualifications
- Must have strong computer skills, including Outlook, Excel and Word (and preferably dual screen experience)
- Must have strong customer service background
- Must have excellent verbal and written communication skills
- Must be punctual and reliable
Work Environment:
- While performing the duties of the job, the employee is frequently exposed to moving mechanical parts and fumes or airborne particles.
- The noise level in the work environment is usually moderate.
