Materials Services Associate- Pt (20/24Hr.) Southeast Branch

Ensures appropriate and efficient processing and distribution of library materials, accurately organizes and shelves library materials and provides basic customer assistance.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials. Checks in items.
• Sorts and shelves library materials and maintains shelves throughout location; including pulling materials for processing, shelf reading for accurate order of materials, shifting material to ensure appropriate distribution of materials, merchandising items, and straightening items on shelves.
• Meets accuracy and speed standards for shelving.
• Supports location’s customer service plan by proactively greeting customers, answering basic directional questions in person and over the phone, locating or retrieving materials for customers, assisting customers with self-service public technology, supporting the code of conduct, assisting location staff with program preparation, and making appropriate referrals.
• Maintains library collection by identifying and solving problems with library materials, performing cleaning of library materials, processing withdrawn and donated materials, pulling materials in poor condition from the shelves, sorting materials for delivery, maintaining customer reserve shelves, and processing various reports which involve searching for library materials.
• Helps ensure that the location is neat, orderly, appealing and inviting to customers and staff and other clerical duties as assigned.
• Assists location staff in coordinating volunteer activities.
• Performs additional duties as assigned including serving on task forces, committees, etc.

QUALIFICATIONS AND REQUIREMENTS

• 16 years of age (work permit required for minors).
• Ability to pass alphabetic and numeric sorting and filing test.
• Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems.
• Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.
• Ability to express self effectively and concisely, both orally and in writing.

WORKING CONDITIONS AND PHYSICAL DEMANDS

The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).

Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.

SCHEDULE

Weekdays: A combination of mornings, afternoons, and evenings. Alternating Friday/Saturday shifts. Sundays 1-5p (as assigned).