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Form of workOverview
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. A Massage Therapist provides a variety of touch modalities for our guests as listed in the Spa Menu which include massage and body treatments. Using outstanding guest service the Massage Therapist will also suggest products and services to meet the individual needs of each guest.
Responsibilities
Additional Duties & Responsibilities:
Qualifications
Experience, Education, & Licensure:
Compensation
Base Pay Start Rate: $15.50/Hr. + Tips
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. A Massage Therapist provides a variety of touch modalities for our guests as listed in the Spa Menu which include massage and body treatments. Using outstanding guest service the Massage Therapist will also suggest products and services to meet the individual needs of each guest.
Responsibilities
- Perform spa treatment services as outlined in spa treatment protocols
- Demonstrate a high level of guest service
- Participate in all spa treatment and service training programs
- Assist guests with home care program and products
- Communicate effectively with peers, management, line and front of the house employees
- Be courteous to all guests and coworkers
- Regularly attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings
- Maintain all sanitation and HACCP documentation in accordance California & DH&R health codes
- Practice effective listening (seek to understand)
- Perform related duties as required
- Perform duties in a safe manner, routinely observing all safety procedures. Report accidents and injuries in a timely manner
- Be responsible for the cleanliness of the immediate work area as well as the general property
- Stock and restock treatment rooms with necessary supplies
Additional Duties & Responsibilities:
- Maintain the company image and vision statement.
- Make optimal use of financial resources.
- Participate in ongoing training and encourage the personal development of all associates
- To provide an exceptional guest experience
Qualifications
- Must be able to speak, comprehend, read, and write English
- Must have strong customer service skills
- Must have strong written and verbal communication skills
- Must possess ability to implement and uphold high service standards
- Must have ability to interact with all associates and resort guests
- Must have ability to perform well in stressful, high-pressure situations
- Must be able to stand or walk for long periods of time
Experience, Education, & Licensure:
- Certificate of completion from recognized massage program (minimum of 500 hours)
- Certificate of completion from recognized aesthetic program (preferred)
- State of California Massage License
- Passing of MBLEX or NCBTMB test, per California Massage License Requirements.
Compensation
Base Pay Start Rate: $15.50/Hr. + Tips
