Marketing & Communications Associate

POSITION:Marketing & Communications Associate

LOCATION:Emerson Colonial Theatre, Boston, MA

HOURS:FT, some evenings, weekends and holidays, remote options negotiable

ABOUT THE POSITION

• Reporting to the Director of Marketing and Communications, the Marketing and Communications Associate is responsible for curating and creating engaging content for the Colonial’s social media channels, managing the Colonial’s website, building and deploying email campaigns, providing customer service on all digital channels, analysing digital campaign analytics, and assisting in press-related activities.
• The Marketing and Communications Associate works collaboratively with show marketing teams, in-house and central Ticketing and F&B teams, freelance designers, agencies, and vendors.
• Success in the role requires the ability to coordinate the work of multiple external clients and vendors simultaneously while communicating changes in design, strategy, and deadlines with the Director of Marketing and Communications and venue management.

PEOPLE, PLACES, and THINGS

• The Emerson Colonial Theatre is the longest continually operating theatre in Boston, MA. In its storied history, the Emerson Colonial Theatre has debuted such seminal Broadway shows as Porgy and Bess, Oklahoma!, and La Cage aux Folles, among others. In 2018, the Colonial became part of Ambassador Theatre Group, and went through an extensive renovation that positioned the Colonial to expand programming and host all types of live events at a mid-capacity level (1,600+ seats). Since this reopening, the Colonial has demonstrated its commitment to ATG’s vision in becoming the leading live entertainment provider in the world with performances including the World Premieres of Moulin Rouge! The Musical and A Beautiful Noise, David Byrne’s American Utopia, Plaza Suite starring Sarah Jessica Parker and Matthew Broderick, comedians Lewis Black, Alex Edelman, Hannah Gadsby, John Leguizamo, and Jacqueline Novak and a variety of one-night events including Gladys Knight, Samin Nosrat, Diana Krall, Baby Shark Live!, Gregory Porter, Blippi, Neil Gaiman, Imogen Heap, and so much more! We are excited to continue to expand our eclectic programmatic offerings because we truly believe: Everyone belongs here. There is something for everyone at the Colonial.
• The Marketing and Communications Associate serves the primary function of overseeing all digital communications for the venue.
• Supporting the Director of Marketing and Communications in their efforts to realize sales targets by being responsive to changes in expectations and workflow is key for the person in this role.
• Also, the Marketing and Communications Associate represents the Colonial by engaging with followers and responding to inquiries via social media platforms.

EXPERIENCE and SKILLS

• A successful applicant will have a basic understanding of marketing campaign workflows, content management, and experience using digital and social media platforms to market a brand.
• As multiple campaigns run simultaneously, the ability to be adaptable and multi-task are critical.
• Familiarity with social media scheduling tools and graphic design/video editing software a plus.
• If you have a passion for social media, are creative, and have strong organizational skills, this may be the perfect job for you!

COMPETENCIES

• Attention to Detail, Planning and Organization, Customer Focus, Adaptability, Problem-Solving

BENEFITS

• 401K eligible, competitive healthcare plan, flexible hours (as relates to performance schedule), ability to work remotely on occasion.
• Venue is located less than 1 block from public transportation and 2 blocks from garage with employee discounted rates.
• And of course, the ability to attend performances for some of the best live entertainment at one of the most beautiful and historic venues in the world!

Expected offer made by February 20, 2024.

The above statements are intended to describe the general nature of work performed by the Marketing and Communications Associate. They are not to be construed as a complete list of all responsibilities, duties and skills required of this position.

Nothing beats the energy and excitement of a great live performance. That’s why our mission is to bring the very best in music, theater, comedy, and more, to the largest possible number of people. Since 1992, we’ve grown to be a world leader in live entertainment. 10 million people a year attend live performances at one of our 50 iconic venues across North America, the United Kingdom and Germany. That number keeps growing. We partner with the world’s top creative talent and present critically acclaimed productions which have won more than 80 Tony and Olivier Awards over the years. We also operate some of the world’s most popular theatre ticketing sites, with 11 million and counting customers getting their tickets directly from us.

People are at the heart of our success. Our core values - Passionate, Smart, Collaborative and Ambitious – are about our people. Thousands of people work for ATG worldwide and it’s their passion and commitment that allows us to create great live entertainment experiences.

Learn more about ATG, visit www.atg.co.uk/

ATG’s Inclusion, Diversity, Equity, & Access Mission Statement

A Stage for Everyone  

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities.  Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves.  At ATG, we provide a stage for everyone.