Market Manager

Watson Installations is a family-owned, regional niche flooring company with a mission to exceed our clients, specialty stores & employees’ expectations by providing high-quality, world-class flooring installation and service. We believe in our people and always have a focus on our customer! Our cohesive teamwork is a foundation of our company culture and has facilitated rapid growth for our firm.

We stand proudly on our Core Values to Display Integrity, Demonstrate & Own Personal Accountability, Exhibit Best-in-Class Customer Care and Be Committed to our team!

The Market Manager is responsible for providing accurate & competitive flooring estimates to our residential client base; establishing and maintaining a unique customer experience; executing on company standards; and building a positive awareness of our work with our business relationships and the local community. This leader will direct and partner with the Installation Coordinator, Regional Installation Managers and other team members & sub-contractors to ensure installation quality meets/exceeds customer expectations, is on-time and within budget, and addresses customer service inquiries & questions expeditiously.

Requirements:

• Provide accurate & competitive flooring estimates to our residential customer base
• Maintain & foster relationships with our corporate partners by routinely visiting their stores & working with their sales team
• Keen strategic thinking and planning
• Excellent leadership skills, including goal setting, setting key performance goals, motivating, training and mentorship
• Exceptional interpersonal and communication skills, including writing, speaking and active listening with our team, installation teams and vendor/supplier executive teams
• Commitment to uphold company core values and mission statement at all times, above all else

Qualifications:

• 2+ years of flooring experience is a plus!
• Minimum 2 years of general management experience
• Thorough knowledge of all flooring installations (tile, wood, laminate, LVP)
• Must work well in a team environment. Possess strong verbal and written communication skills with all levels of employees, management, and outside parties including clients, business partners, stores, etc.
• Residential Construction Estimating skills preferred
• Strong computer, technical, analytical and organizational skills
• Must have a valid driver’s license.
• Must be able to pass a background check
• Extensive travel within the region (up to 75% at times)

Benefits:

• Competitive base salary with a robust bonus/performance incentive structure
• Medical, dental, vision & life insurance
• Vacation, sick, holiday & bereavement pay
• Workplace caring culture – We’ve created a great culture of family and team where everyone matters! We enjoy consistent team engagements across our multiple company divisions

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Travel requirement:

• Up to 100% travel

Experience:

• Flooring estimating: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Salem, VA: Relocate before starting work (Required)

Work Location: On the road