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SalaryMarine Training Manager and Shipboard Officer
American Cruise Lines is seeking a dynamic mariner to manage and deliver training for shipboard marine crew at our Training Center in Salt Lake City, UT; and sail periodic relief periods as a Shipboard Captain or Mate. Our ideal candidate should be experienced in the maritime industry and be familiar with near coastal and riverine vessel operations, passenger service, standard operating procedures, and other related areas. This candidate must be a committed role model as a Marine Training Manager and a relief shipboard Officer in the fleet leading and working in development teams, always aligned with our company mission and values.
Mission
Share America’s Story on the Finest American Ships
Who we are
We are hospitality, marine, and shipbuilding professionals. Carrying out our mission on the finest American ships sets our service standard and pushes us to build innovative, new ships. Only a strong team providing great customer service, operating well, and caring for guests through their entire experience can make an experience the finest.
We travel America’s original roads and share its stories from the vantage point of so many who have come before us. We deliver highly personalized service and provide a relaxed atmosphere onboard our modern fleet of ships. Our accommodating, all-American crew welcomes you with an unequaled level of attention. We look for talented and motivated people who share our values.
Who you are
As a Marine Training Manager and Shipboard Officer you are connected to our mission to Share America’s Story on the Finest American Ships. You are committed to providing a highly personalized, creative, and professional learning environment for our Crew Members. You model, teach, and maintain the highest levels of seamanship, professionalism, and service. Training and developing new and current crew member talent is challenging and rewarding. The position is a great opportunity to play an essential role in the professional development of our team and contribute to the continued success of American Cruise Lines.
Marine Training Manager Responsibilities:
- Manage and deliver shoreside training development sessions for Deckhands, Senior Deckhands, and Engine Room Attendants.
- Assist in developing Third Mate, Mate, NavMate Pilot, and Captain training and simulation development.
- Adhere to and role model company shipboard policies, procedures, and standards including grooming and uniform/attire standards.
- Analyze the effectiveness of training and development, together with shipboard managers, and develop continual performance improvement .
- Collaborate with the company's management to identify training and development needs and schedules.
- Train and develop performance to the company's mission, values, standards and procedures.
- Train, develop, and mentor new employees and newly promoted employees to commit to our company mission and values.
- Cultivate and inspire employees to have a never-ending appetite for learning to broaden their knowledge.
- Sail periodic relief rotations as a Shipboard Officer in the fleet, to retain mariner expertise and fleet recency.
- This position reports to the Director of Marine Development and Simulations for training responsibilities and to Regional Marine Managers during rotational periods as a Shipboard Officer.
Shipboard Officer Responsibilities:
- Safety and Security of the passengers, crew and vessel.
- Prudent vessel watch keeping and safe vessel operations, adhering to company and regulatory standards.
- Comprehensive daily inspection of all vessel interior and exterior spaces.
- Supervision and Development of Deckhands, Senior Deckhands, and Engine Room Attendants.
- Execution of Vessel cleaning, sanitation, maintenance, and logistics.
- Execution of Crew orientation, training, watch standing, and emergency drills.
- Teamwork with Hotel Officers and Service Crew ensuring five-star guest service.
- Administrative documentation of cleaning, sanitation, maintenance, and logistics.
- Leadership of safe, secure, clean, and comfortable onboard environment for passengers and crew.
Qualifications:
- Licensed Mariner with at least a 100T Inland or Near-Coastal Master credential and experience.
- Proven performance and growth as a maritime professional.
- Proven experience as a field-level trainer or similar role.
- Strong organization and time-management skills to prioritize tasks and achieve goals for productivity.
- Practical problem-solving skills and ability to model and develop in others.
- Effective communication (verbal and written) and interpersonal skills to inspire and engage learners.
- Good research skills to perform advanced and analytical research to find reliable and relevant content for the learner.
- High empathy skills and understanding of effective teaching methodologies and the willingness to keep abreast of new techniques in teaching.
- Committed continual learner, demonstrating personal and professional growth through education and training.
- Working knowledge in computer applications (e.g., Microsoft Office, Teams, Zoom).
Work Environment and Schedule:
- In-person daily management and training delivery at our Training Center in Salt Lake City, UT.
- Shipboard 2-week periodic relief rotations, as Captain or Mate throughout operating season.
- Periodic travel (25% of annual work weeks) averaging 2-week Shipboard periods every other month as Shipboard Officer or onboard development-assessment role.
- Professional and rewarding fast-paced performance environment.
- Annual Training Center schedules, Shipboard Officer relief period dates, and periods coordinated by Marine Regional Manager and Training Center Manager.
