Essential duties include, but are not limited to:
- Import Compliance of Inbound Shipments
- Supports merchandise vendors to meet HRI Cross-Border Document Guidelines and HRI VCM prior to shipment
- Works closely with HRI brokers to immediately attend customs issues or concerns
- Supports Memorabilia team
- Subject Matter Expert of domestic and international shipping to internal teams
- Manages all aspects of company 3PL warehouse facilities
- 3PL Strategic Relationship Management
- Leads weekly business calls with 3PL teams to view inbound P.O.’s, promptly communicate local HR Cafes’ needs, review KPIs and execute allocation schedule
- Drives operational excellence via KPI management and Dashboard reporting to ensure efficient and timely supply chain accuracy of retail and e-comm (receiving, storage, allocation, distribution) to meet business demands.
- Partners with I/T and Planning team to support 3PL’s systems integration, procedures and compliance
- Develop KPIs to evaluate cost/performance of 3PL’s across distribution network.
- Schedules visits to 3PL facilities as directed.
Transportation Management- Executes weekly allocation schedules for EU, UK and USA with 99% OTD
- Forwarder and transportation carrier strategic relationship management
- Updates Open P.O. Report and provides DCs with estimated arrival dates, advises buyers of delays, and projects merchandise availability to retail operations team
- Evaluates air/ocean freights, transit times, onboards carriers, monitors performance for international inbound, outbound LTL/FTL, and parcel transportation services for all shipping needs of retail and e-comm merchandise, and cafe supplies
- Provides tracking of inbound and outbound shipments
- Maintains VCM relating to import compliance, freight and distribution center needs
Inventory Management- Assures prompt and accurate receipt of P.O.’s at 3PL facilities.
- Records and reports weekly receipts, inventory discrepancies and adjustments
- Responsible for authorizing Work Orders for inspections, re-work, cycle counts and destruction.
- Align Product Development with 3PL when special handling/storage is required
- Monitors “Audit” bin.
- Leads inventory analysis with internal teams, reconciliation reports
- Manages Cycle Counts at 3PL facilities
- Execute annual Physical Inventory at each 3PL facility. Updates and maintains DC Inventory SOP
- P&L Management
- Works closely with A/P to review invoices, monthly accrual and analyze expenditures
- Reviews 3PL partner invoices for payment, authorization and G/L account coding.
- Review Transportation invoices for payment, authorization and G/L account coding.
- Review Import Duty invoices for HS classifications, country of origin, authorization and G/L account coding and provide corresponding customs entry form.
- Charge domestic vendors 50% of delivery freight
- Charge vendors for 3PL costs of non-compliance
- Calculate shrink or surplus from annual warehouse physical inventories
- Bachelor’s Degree
- 5-10 years progressive experience in logistics, 3PL operations
- Import/Export, International Business experience a must
- Strong communication, attention to detail, deadline-driven and goal oriented
- Excel skills: Pivot tables, Dashboards
- Ability to collaborate cross functionally and motivate at all levels
- Ability to think critically and strategically in a high energy, fast paced environment
- Experience with e-comm international shipping in both DDP and DDU
- Experience with Rate Resellers and rate shopping solutions a plus
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