Are you interested in working for one of FORTUNE Magazine’s “100 Best Companies to Work for”? Are you an expert at managing relationships and delivering a quality product? Have you been looking for great culture, where you can find a long-term career? If so, we’d love to talk to you about our Manager, Provider Accounts position.

As Manager, Provider Accounts you will responsible for monitoring the performance of assigned providers and engaging with key partners to ensure partners are delivering on quality targets in addition to keeping up with customer demand. Creating strong relationships with partners as well as understanding Bright Horizons business objects are critical for success.

Location: Hybrid or remote option depending on proximity to office locations

What you will be doing:

• Develop and maintain positive working relationship with assigned providers

• Negotiate provider rates with support from supervisor

• Maintain good working knowledge of markets assigned

• Leverage data to identify targeted areas that require action to correct quality or capacity issues

• Monitor key success metrics in assigned markets and report results regularly to supervisor

• Notify supervisor regularly of specific locations or providers who present risk to the program

What we hope you will bring to the role:

• Bachelor’s degree preferred or equivalent work experience

• Account management, vendor management or equivalent work experience

• Excellent written and verbal communication skills as well as excellent phone manner

• Proficient in basic Microsoft applications (Word, Excel, Outlook)

• Negotiation experience preferred

• Previous experience in a results-driven role require.

• Ability to multi-task and prioritize in a fast-paced environment

• Strong organizational and time management skills as well as attention to detail

The salary range for this position is $50,000-$55,000.

The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons:

Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

Contact us at bhrecruit@brighthorizons.com or 855-877-6866

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.