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Manager, People Experience - Augmented Journey
New York, NY, New York
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Permanent
New York, NY, New York
Human Resources
Full - Time
13-Jun-2024
Job Title Manager People Experience – Augmented Journey
Division: Corporate HRLocation: 10 Hudson Yards
Reports To: Assistant Vice President, Head of Augmented Journey
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
What You Will Do:
You will be part of an exciting, newly established team with the ambition to turn People Experience into a competitive advantage. The vision is to enable the most inclusive, innovative, and inspiring People Experience to create the beauty that moves the world. This team will bring to life the people-first principles throughout our employee’s entire experience from recruitment through becoming an alumni. The team will seek to improve people’s effectiveness/engagement/enablement, well-being and acculturation through augmented listening and Augmented Journeys. The team will serve as a boost of collective intelligence to trigger action that transforms L'Oréal USA to be a people-first organization.
Job requirements:
Ownership of elements of the employee journey with an employee-centric lens focusing on:
Celebrating and creating meaningful Key Moments that matter. For example, help to streamline and develop the best possible onboarding for L’USA employees
Proactively seek ways to incorporate tech and digital ways with future of workplace in mind
Understanding and identifying opportunities for employees through data-centric mindset
Act as an integrator across cross-functional partners within HR as well as across the business by creating a movement for change for holistic employee experience including, but not limited to DEI, Corporate Communications, Ethics, Sustainability, General Services
Support implementation and adoption across the group of the above programs
Design the Journey on multiple personae (each function, division, métier, and site for L’Oreal is key)
Co-create the global People Experience roadmap as the US pilot team for this new function.
Support and enable the transformation of the role of HR generalist and BEST HR team
Ongoing assessment of areas of opportunities for future evolution
Create unique layer of location-based experience, i.e., beyond function/division + location even if field-based
Support globally led initiatives that fuels employee connection and engagement
What We Are Looking For:
Required Qualifications:
B.A/ B.S Degree Required
4+ years of work Experience
Strong cross-functional partnership, dynamic across populations
Must have strong project management experience implementing change across organizations
Strategic thinker with the balance of creativity for innovation and execution with excellence
Effective written and verbal communication skills
Strong storyteller and public speaker with effective presentation and PowerPoint skills
Strong appreciation and appropriate usage of data for all pilots to be considered to scale
Strong sense of ownership and accountability
Organization savvy (Design thinking, journey/personae, influencing)
Agility and curiosity to be able to execute and operate in test and learn spaces to allow for continue evolution of program.
Preferred Qualifications:
Deep L’Oreal culture understanding
Experience in Center of Excellence managing various stakeholders
Experience implementing organizational wide change / transformation
What’s In It For You:
Salary Range : $100,400 - $143,000. The Actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level.
Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
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