Scope of Work:
The Manager Support Services (Prime Power) would be responsible for assuring that all Prime Power Units in the shop and field areas are operating safely, and effectively, along with meeting customer needs while meeting profitability requirements for the department. This role will create/enforce standards operating procedures (SOPs) for the prime power services for shop and field departments. This position will manage the daily operations of the prime power technicians which includes maximizing/monitoring the power unit operating in the field. Responsible for managing, performing start-up, and commissioning of all prime power units.
Primary Job Responsibilities:
The Manager Support Services (Prime Power) is responsible and accountable for, but not limited to, the following:
Minimum Qualifications:
Requirements: Knowledge, Skills, and Abilities (KSAs)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
The Manager Support Services (Prime Power) would be responsible for assuring that all Prime Power Units in the shop and field areas are operating safely, and effectively, along with meeting customer needs while meeting profitability requirements for the department. This role will create/enforce standards operating procedures (SOPs) for the prime power services for shop and field departments. This position will manage the daily operations of the prime power technicians which includes maximizing/monitoring the power unit operating in the field. Responsible for managing, performing start-up, and commissioning of all prime power units.
Primary Job Responsibilities:
The Manager Support Services (Prime Power) is responsible and accountable for, but not limited to, the following:
- Adhere to WPI policies and procedures set forth by the company.
- Manage the develop strategies to maximize shop and field service on prime power equipment.
- Work with various departments to develop operation policies and procedures for all prime power equipment optimization.
- Manage and monitor the prime power technician's daily operations.
- Interface with the Director of Safety to ensure safety compliance on prime power units.
- Manage & perform all prime power start-ups and commissioning in the field.
- Interface with the Sales Department, Service Management, and Engineering Department on all prime power projects.
- Responsible for training local operations technicians on prime power units in the field.
- Assures all company and government safety regulations are met.
- Conduct service department meetings.
- Helps define goals for the department and then ensures they are met.
- Advises employees on ways to minimize risk.
- Creates quality, productivity, and profit goals and tracks progress.
- Interface with the Director of Safety to ensure safety compliance on the prime power field operations.
- Perform other duties as assigned.
Minimum Qualifications:
- Must have a High School diploma or equivalent.
- Must have a minimum of 5 years' previous experience.
- Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
Requirements: Knowledge, Skills, and Abilities (KSAs)
- Meet goals and objectives set forth by the company.
- Adhere to policies and procedures set forth by the company.
- Must have a valid driver's license.
- Must be able to lift 50 (ONLY IF JOB REQUIRES)
- Must be able to bend and twist several times a day.
- Dependable and works independently.
- Maintain good client relations.
- Professionalism, dependability, integrity, and trustworthiness combined with a cooperative attitude.
- Travel and overnight stay (50 % travel) required.
- Highly motivated individual with the ability to multitask and complete assignments within time constraints and deadlines.
- Strong organizational skills and attention to detail
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)