Manager, NTC Recruitment

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

• Bachelor’s Degree in HR or Business Management preferred, or related experience.
• Minimum 4+ years recruiting position hiring / on-boarding high volume and hiring all levels
• Excellent organizational, interpersonal and communication skills
• Must be familiar with current employment laws
• Advertising / job fair experience
• Proficiency in Microsoft Excel (ability to create formulas, etc).
• Proficiency in Microsoft and Google Suite
• 3+ years’ experience with HRIS and ATS systems (preferred ADP, can be Peoplesoft or Ceridian).
• Position is considered Exempt
• Position is considered hybrid under our Hybrid/Flex model

What We Offer

• Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 3%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $5,000 for tuition reimbursement, per academic year.
• Mental and emotional wellness: Resources for overall well-being including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

• Manage all US Open seasonal recruitment efforts for Facility Operations and Facility events staff. Establish annual plan for achieving desired results through job fairs, social media, job sites and leveraging ICIMS system.
• Work with the Director, NTC HR and Administration to manage all year round part-time recruitment efforts for the National Tennis Center. Maintain open communication with hiring manager to provide status updates as well as feedback concerning referrals or potential candidates.
• Assist Director, NTC HR and Administration with employee relations issues for the Facility Operations/Events staff.
• Establish and maintain seasonal employee files and related confidential personnel records.
• Update and maintain all seasonal recruitment and hiring materials as well as application packets and new employee orientation packets.
• Prepare and maintain US Open hiring plans for your areas of responsibility. Track performance on a weekly basis and update Manager, NTC Admin/Recruitment and Director of Finance and Admin with any issues real-time.
• Plan and leverage expanded use of the ICIMS system. Learn new functional and analyze ways to increase our use to improve the candidate experience, process efficiencies, improved internal controls and/or cost savings. Oversee processing of data related to seasonal employees (i.e. data entry to ADP / icims) and verification of I-9 documentation, and new employee background checks.
• Communicate and enforce personnel policies to seasonal staff regarding employee guidelines, NTC policies and payroll procedures.
• Manage seasonal recruitment team to ensure that the team meets it’s hiring objectives for the US Open.
• Create and maintain non-US Open staff database in ICIMS/ADP. This database includes:
  • Employees available to work non-US Open events (future).
  • Historical data on events worked, positions held, hours worked, rates of pay, performance evaluations, etc.
• Work with NTC department directors and hiring managers to update seasonal and US Open job descriptions annually.
• Assist with the planning and delivery of our US Open team training in August.
• Coordinate all planning efforts regarding US Open seasonal staff uniforms and the distribution from the beginning of August through the completion of the event
• Other duties as assigned.