Address
SalaryYou Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
About the team:
The Network & Acquiring Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and lead. We work across almost every American Express business unit as well as with external partners, providers, and key industry collaborators. We are known to be intellectually curious and problem solvers as we take on the most imperative initiatives facing the payments industry today, such as securing online transactions and enabling faster, more convenient ways to pay.
The Network Capability Delivery team within NAS works to deliver a full-scale modernized Network including new digital products such as Debit, QR, Tokenization and Local Network solutions to meet the evolving demands of global payment networks and adapt to local needs while ensuring continued global interoperability. This enables us to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments. A role on this team will challenge you to broaden your skills and industry savvy in a collaborative, diverse and inclusive team environment.
The Role
The Product Owner (Product Manager) is part of the Network Capability Delivery Team. This team interfaces between the business partners and the engineers that provide the subject matter expertise related to their products and processes, creates features and user stories and leads scope discussions and analysis required to define and deliver the minimum viable product.
Key Responsibilities
- Develop a technical understanding of the Network and act as the subject matter specialist for American Express network functionality
- Act as a software Product Owner leading the delivery of critical capabilities
- Work with other product owners, deployment teams and technologies to ensure product vision is met
- Partner with Technologies and Product Teams to understand the roadmap and prioritize into a backlog with clearly defined features and user stories
- Utilize agile tools and techniques to drive successful delivery and maximize value to partners
- Raise risks and issues in a timely manner
- Identify and drive opportunities for improvement
- Provide consultancy to business partners (e.g. Operation Teams, Finance, Technology, Compliance) to ensure that processes, capabilities and platforms are utilized appropriately
- Influence, lead and communicate to all levels across a broad range of customers and constituents as well as build and maintain relationships
- Develop & Drive Project plan for Platform Decommission
Minimum Qualifications
- 3+ years of experience in Product Management & Product Delivery
- 3+ years of experience in Project Management
- Agile experience is a must
- Agile certification/s preferred
- Technical experience and/or Technical background is a plus
Knowledge/ Skills
- Experience as a Product Owner/Product Manager or similar role with familiarity with Rally, JIRA or similar tools
- Experience as a Project Manager with familiarity with project management tools
- Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives
- Experience driving results and collaborating in a cross-functional and global environment
- "Growth Mindset" with a passion for innovative thinking
- Good blend of analytical skills, technical knowledge, process expertise, and relationship building skills
- High level of comfort working with technology teams, and a strong grasp of engineering fundamentals and development terminology
- Excellent verbal and written communications skills required, to craft and deliver effective presentations to senior leaders
- Flexibility in supporting various time zones, as role supports global initiatives (India, UK & US)
- Familiarity/experience in payment networks and/or payment products desirable, a plus
- Payment Authorizations experience a plus
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
