Manager In Training/Assistant Manager

Hometrends | Ashley Stores of Greater Nebraska is an award-winning retail company operating Ashley HomeStores in Kearney, Grand Island, North Platte, and Beatrice, along with independent retail stores Brandsource Appliance, Beatrice, and The Sleep Store, Fort Collins Colorado. Our Core Purpose is to have an Exceptional Impact on People: our team members, our customers, our pners, and our communities. Our Mission is to serve 500,000 families by 2030 and become the retailer and employer of choice in the communities we serve. Hometrends has been named a Furniture Today Magazine Top 10 Places to Work in 2022 and 2023. Each of our stores has been named “Best Furniture and/or Mattress Store” in the community they serve. We welcome applications from individuals with experience in sales and leadership roles, including but not limited to Furniture Sales, Automotive Sales, Real Estate, Insurance Sales, Floor Sales, Outside Sales, Hospitality, and more.

Role Description

This is a full-time on-site role for a Guest Experience Manager located at our Grand Island, NE location. The Guest Experience Manager is responsible for creating and implementing an exceptional guest experience for all customers. This includes hiring, training, and supervising staff, monitoring customer satisfaction, and ensuring exceptional communication between customers and staff.

Manager Responsibilities

• Engage with customers in a friendly and informative manner to understand their furniture needs.
• Provide personalized assistance and product recommendations based on customer preferences.
• Demonstrate in-depth knowledge of our furniture offerings and effectively communicate their features and benefits.
• Close sales and ensure customer satisfaction by addressing inquiries and concerns.
• Collaborate with team members to achieve individual and collective sales targets.
• Uphold our company's commitment to exceptional customer experiences.
• Learn and develop in daily, weekly, and monthly management tasks and support and coach the team to meet
• Responsibilities with opening and closing store.
• Leading by example in our mission and vision of the company.

Qualifications

• 3 years sales experience preferred, may consider other comparable experience on a case by case basis.
• Proven track record of improvement and performance and leadership of others.
• Dependability is a non-negotiable, must show exceptional attendance track record.
• Weekends Required, but no nights, 2 days each week plus most Holidays off.
• Desire to serve our customers and the community - be a champion!

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Every weekend

Application Question(s):

• Are you able to work both Saturday (9am - 5pm) & Sunday (1230- 5pm) ?

Work Location: In person