Manager, Global Recognition

Overview

Your Future. Secured.

 

ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn.

 

When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary

This role is to lead the recognition efforts of the organization globally working with organizations engaged in standards development, government agencies, industry sector regulators and industry/ trade bodies that contribute to capacity building initiatives in the cybersecurity space. In your capacity as Global Recognition Manager you will identify, engage and secure recognition from these organizations to ensure there is demand for our certification products in identified focus and priority markets. You will act as a subject matter expert in ISC2 products and services, provides consultation sales services to multiple partners.You will work closely with other departments including information technology, sales, marketing and member relations specialists. This position is suited to candidates interested in developing advanced stakeholder management skills, working across a range of industries and cultures, or transitioning towards a commercial role.

Responsibilities

- Identify organisations that can influence the adoption of our credentials

- Engage with organisations to facilitate the recognition of our credentials (coordinate mapping exercises, work with SMEs to demonstrate skills contribution to established initiatives and frameworks)

- Monitor and identify regulatory changes in the focus and priority markets that impact the adoption of our certification products

- Work with the marketing and communications team to promote recognition

- Engage with the sales team to provide guidance on how the recoginition can be positioned while engaging with customers

- Monitor and ensure recognition remains current (work on necessary renewals as domains and frameworks get updated)

- Lead recognition committee that will include regional directors, representatives from Advocacy, Marketing, Communications and Standards & Practice Groups

- Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment

- Perform other duties and special projects as assigned

Behavorial Competencies

- Ability to deliver consistent high-quality customer experience

- Team player with the ability to manage multiple stakeholders in a fast paced, deadline-driven environment

- Sensitivity to cultural differences

- Ability to manage stakeholders with little supervision

- Excellent interpersonal, written and verbal communication skills

Management Responsibility

- Ability to build an inclusive culture that encourages, supports and celebrates diversity; serve as a role model to promote DEIbest practices

Qualifications

- Experience in a customer or client facing role including at a Sr level within organizations (C-Suite or equivalent)

- Experience with an AMS/CRM, such as Salesforce

- Self-starter who provides creative and pragmatic solutions to business issues and problems

- Strategic key account management required

- Project management experience preferred

- Experience with education or corporate social responsibility initiatives is a plus

- Interest in the cybersecurity profession is a plus

- Strong organizational skills and attention to detail

- Proficiency in Microsoft Office products, including Outlook, PowerPoint, Excel, Word and SharePoint

Education and Work Experience

- Bachelor's degree in business, computer science, or a related field required.

- Seven (7) years business development / sales experience of which minimum of 5 years includes multinational experience managing key accounts independently and engaging with C Level and/or government stakeholders.

- Experience in the training and education sector or capacity building initiatives is a plus.

Physical and Mental Demands

- Up to 40% travel.

- Work extended hours, when necessary including across multiple time zones.

- Regular use of office equipment such as a computer/laptop and monitor computer screens.

- Sitting or standing in a stationary position for extended periods.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Employment Type: OTHER