Manager, Fraud Risk

Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it’s working: over 25,000 businesses on Ramp to save an average 5% and close their books 8x faster.

Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year.

Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. In 2023, Ramp was named Fast Company’s #1 Most Innovative Company in North America, LinkedIn’s #1 Top Startup in the U.S., a CNBC Disruptor, and a TIME100 Most Influential Company.

About the Role

As a founding member of Ramp's Fraud Risk Strategy & Operations team, you will lead a team of analysts who will leverage data to develop and optimize fraud rules and strategies for the entire lifecycle of a customer, including onboarding (KYC/B, OFAC, Fraud Risk) and customer management (payment, transactions, account take-over). This role requires understanding risk concepts, breaking down technical problems into actionable requirements, and knowing how data and automation are used to solve these problems. Fluency with data and data science tools, the ability to drive a broad set of projects independently, delegate and lead a team of individual contributors, and manage a comprehensive set of stakeholders is essential. The role also requires working with cross-functional teams (product, engineering, operations, finance, marketing, sales, and design) to influence and execute risk strategies.

What You’ll Do

• Lead, mentor, and coach a team of fraud strategy analysts
• Develop and execute on a project agenda for the fraud strategy team
• Act as a subject matter expert on Ramp’s fraud strategy
• Leverage external and internal performance data to come up with insights to develop best-in-class fraud policies (e.g., identity/first-party fraud, transaction fraud, account takeover fraud, KYC/B, etc.) that will create value for Ramp and its customers
• Deep dive into individual fraud events to perform root cause analyses and combine the insights with a data-driven approach to develop fraud defenses
• Partner with product, engineering, and design teams to execute fraud policies and features
• Implement Fraud Risk metric monitoring by researching/resolving risk events and developing levers that mitigate risk factors
• Partner with data scientists to build and leverage Fraud Risk models in Ramp’s risk policy
• Drive Ramp’s customer experience by diving deep into the flow of funds (repayments, chargebacks, etc.)
• Research emerging fraud trends to innovate on Ramp's decisioning systems and policies

What You Need

• Minimum 5 years of experience in risk management or quantitative strategy role
• Minimum 5 years of experience using SQL, Python, or R for data retrieval and manipulations
• Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
• Excellent written and verbal communication skills

Nice-to-Haves

• Experience in high-growth startups
• Experience with card products

Compensation

• The annual salary/OTE range for the target level for this role is $170,000-$200,000 + target equity + benefits (including medical, dental, vision, and 401(k)

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $5,000 per year)
• WFH stipend to support your home office needs
• Wellness stipend
• Parental Leave
• Relocation support
• Pet insurance