Manager - Fraud Prevention

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

DESCRIPTION

The Global Security Analytics Team supports criminal investigations impacting AXP customers, enterprise, and colleagues. This role encompasses data mining, fraud analysis, and risk to identify linkages, preparing reports, and collaborating with relevant business partners for the successful prosecution of fraud and cybercrime.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Analyze data, links, and evidence to support fraud and cybercrime investigations, including highly complex fraud cases involving organized criminal groups and online activity.
• Work with internal groups to help American Express minimize risk and exposure to fraud (e.g., assess risk, identify security weaknesses, close gaps).
• Knowledge of qualitative business analysis in a risk environment.
• Effective job prioritization to address critical requests for analysis and findings.

KNOWLEDGE/SKILLS

• Two years recent experience working with data in Cornerstone (required).
• Knowledge of AMEX products, merchant relationships, and banking (preferred).
• Strong ability to analyze large data sets and understand the complexity of fraud activity.
• Solid understanding of cybercrime tactics, techniques, and procedures.
• Proficient with Excel managing high volumes of data.
• Motivated to learn and work in a changing environment.
• Excellent interpersonal, oral, and written communications.

• Previous experience as a cybercrime investigator or fraud analyst preferred.
• 5+ years’ working in one or more areas: investigations (fraud or cyber), fraud analysis, fraud risk.
• Possesses the ability to review information to determine its significance, validate its accuracy, and assess its reliability.

• Bachelor's degree or equivalent combination of education and experience preferred.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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