Manager For Waxing The City Southlake

LOVE WHAT YOU DO: At Waxing the City, we are passionate about helping our clients look and feel their best. Studio Managers are true leaders paving the path to success for our Cerologists® and the overall business. From creating a unique experience for our clients to providing ongoing coaching to the service providers to managing the needs of the business. Developing a team starts with morning Huddles to get the day started, weekly 1:1’s to create and track goals, create a learning environment that allows our Studio Coordinators and Cerologists® become their best by celebrating accomplishments and recognizing areas of opportunity to improve upon. We hire Studio Managers who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger – you’re a part of improving the self-esteem of the world. We are seeking an individual who has an entrepreneurial spirit that will champion the careers of our Cerologists® and business to success. This person must thrive not only on running day-to-day operations but helping the business to grow. This person must be able to confidently manage all aspects of the business from client service, human resource management, local marketing/public relations, inventory, and fiscal accountability. This person will also be passionate about the beauty industry, engaged in ongoing learning, and enthusiastic about the local community the studio serves.

SUMMARY:The Studio Manager position is responsible for all day-to-day operation, management of the business and leading a team to deliver the ultimate client experience. The Studio Manager will also work closely with owner(s) to help oversee human resource management, marketing/public relations, customer service/relationship management, and fiscal accountability. This position requires accessibility including first point of contact 24 hours/day, 7 days/week.

ESSENTIAL FUNCTIONS:

• Client Acquisition, Client Experience, Client Retention
• Inventory Management
• Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations
• Development and Retention
• Studio Upkeep this includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.
• Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention

ROLE SCOPE AND COMPLEXITY: This role ensures that the business is running at maximum efficiency, the client experience is delivering on expectations and goals, the staff is receiving applicable training and development, and the business is operating at a profit. The Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees (Cerologists®) have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience.

MINIMUM QUALIFICATIONS REQUIRED:

• Effective leadership skills
• Excellent written and verbal communication skills
• Ability to motivate a team to deliver a superior client experience
• Exceptional Customer Service
• Ability to juggle multiple priorities and deliverables simultaneously
• Detail Oriented

PREFERRED:

• 2 years business and staff management
• 2 years beauty industry/salon experience

If you are interested in finding out more, please text or call Julie at 817 821 5623

Job Type: Full-time

Pay: $13.00 - $30.00 per hour

Benefits:

• Employee discount
• Paid time off
• Referral program

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Southlake, TX 76092: Relocate before starting work (Required)

Work Location: In person