Manager, Ecommerce B&C - Pest Control

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
The Manager, eCommerce B&Cwill play a critical role in SC Johnson's efforts to close the Pest Control penetration gap in digital commerce sales, and improve category share against our key competitors. This role will be an anchor to the Pest business division for excellence in brick and click eCom portfolio, content, and conversion strategies, in service of increasing sales and profitability through the eCommerce channel. This role will report into the Director, eCommerce, NA Pest Control
Essential Duties and Responsibilities:

• Lead Pest eCommerce strategies for key B&C accounts, in partnership w/ Customer Marketing and Sales.
• Partner closely with Sales account teams, Product Supply, and Omni teams to optimize in-stock, content, and conversion strategies on B&C retail platforms.
• Act as point of contact for retail health and executional partners to identify retailer product categorization and digital shelf health improvement actions.
• Partner closely to Media function and Marketing on holistic view of National + Commerce plans to drive conversion marketing agenda for Pest brands.
• Be subject matter expert on retailer site capabilities and retailer product roadmap to identify programs and betas which would serve well PC brand campaigns or events.
• Wire closely to Pest Customer Marketing on eCom as a strategic channel and key event + trade planning on site and in store coordination.
• Work with Pest sales analysis, Sales eCom leads, and Consumer Insights team to ensure shopper behavior unique to each B&C retailer and eCom shopper is accounted for in both portfolio and marketing strategies.
• Act as consult to Innovation and RD&E Portfolio leads on eCom insights to inform portfolio strategies.
• Partner closely with finance to organize eCom item level profitability and sales insights to inform media spend priorities.
• Work with Sales eCom lead and Consumer insights team on internal and external measurement resources to analyze results, publish periodic reports and action recommendations with Customer Marketing.
• Be a strategic resource for Sales and Customer Marketing when wiring retailer media investments/plans into annual trade negotiations and agreements.
• Identify interdependencies across other NA categories and the Pest business and craft a work plan to complement total business and any plans already underway.
• Work with NA Sales Organization and Omni Channel team to build scale and capitalize on efficiencies and best practices.
• Work closely with US Omni team on shopper media plans that are managed closely across categories per retailer.
• Help evolve the ways of working with Marketing and Customer marketing to ensure ratings and reviews programs, content optimizations, and overall digital shelf health that influences placement on retail sites is actively managed.
• Provide thought leadership and keep track of latest trends on the future of Digital Shelf for NA B&C platforms.
• Attend conferences and training as required to maintain proficiency.

Required Skills / Experience / Competencies:

• Bachelor's degree and 5 years of relevant experience required.

Preferred Skills / Experience / Competencies:

• 3+ years proven success in eCommerce and/or Digital Marketing
• Demonstrated understanding of key players and concepts in digital commerce.
• Ability to leverage multiple data sets in order to generate insights that lead to a strategic recommendation.
• Ability to conduct analysis, draw conclusions, and drive action based on multiple sources of data.

• Experience collaborating with multiple levels of stakeholders and effectively working with multi-functional teams and external agency/vendor partners

• Ability to quickly adapt into a new organization with positive and proactive attitude, high energy level with comfort in ambiguity and ability to work in self-directed environment & high sense of urgency.
• Maintain workflow across multiple projects in fast-paced environment.

• Passion for digital & eCommerce space, success in CPG eCommerce marketing and/or sales.
• Understanding of Pest brands and hazardous material RTM challenges and nuances in eCommerce
• Experience with digital content and syndication platforms (Salsify, Syndigo, others) preferred
• Advanced Degree preferred.

Leadership Skills

• Comfort in dealing with ambiguity and ability to work in a self-directed environment
• Cross-functional team partnership
• Strong presentation and influencing skills
• Action oriented + High sense of urgency
• Excellent interpersonal and communication skills
• Ability to adjust to different needs/priorities when leading research for accounts at various levels of eCommerce maturity

Job Requirements:

• Up to 10% travel
• Ability to be in Chicago or Raine offices as needed.

Better Together
At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.
Equal Opportunity Employer
The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.
Accommodation Requests
If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.