Job Overview
The Small Business & Self Employed Group (“SBSEG”) is Intuit’s largest business unit with $5B+ in revenue. We power prosperity for millions of customers worldwide with the QuickBooks ecosystem of accounting, payments, payroll, customer engagement and marketing automation, lending, e-commerce, and time tracking solutions. We are on a journey to build an innovative, end-to-end customer growth platform for small and mid-market businesses, allowing them to get their business online, market their business, manage customer relationships, benefit from insights and analytics, get paid, access capital, pay employees, optimize cash flow, be organized, and stay compliant, with experts at their fingertips.
We are seeking an exceptional Senior Manager of Customer Experience (Money Portfolio) who thrives on changing the status quo and is laser-focused on making every experience simple, easy, and intuitive for our customers. We champion world-class Customer Experiences to power prosperity for our customers. Do you desire a job that fills you with a sense of meaning and purpose? Come join the SBSEG Customer Success Team as a Customer Experience Leader. We are developing Intuit QuickBooks offerings through innovation and deep customer empathy.
This role reports to the SBSEG Customer Experience Group Manager for SMB Online Services (Workforce Solutions and Money portfolios). This role can be based out of one of the following office locations: Mountain View, CA; San Diego, CA; or Tucson, AZ.