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Form of workThis position is located within the Health Administration Service Line (HAS), Patient Registration Section and reports to the Manager, Patient Registration. Closely works with the Chief Business Office, clinic managers, facility leaders and staffQualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/12/2023.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the
GS-05. For a GS-09 position, you must served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
Requirement GS 7: Do you possess 1 year (52 weeks) of specialized experience equivalent at the next lowest GS 5. Specialized experience can be described as but not limited to: knowledge of techniques and systems for retrieving data from individual records and Medical Center, Regional, and VA-System-wide databases; understanding major issues, program goals and objectives, work processes and administrative operations of the organizational unit (VHA, VISN, medical center); applying qualitative and quantitative analytical and evaluation techniques to resolve issues or problems; interpreting and analyzing information; developing and ensuring implementation of action plans to address compliance issues; developing graphic charts and workload monitors to reflect trends; participation on committees, task forces, and process improvement teams.
OR,
Education GS-07: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 1 full year of graduate level education or superior academic achievement that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.
OR,
Combination: GS-07: Applicants may also combine education and experience to qualify at the GS-7 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-7. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. (Transcripts Required).
Requirements GS-9: Do you possess 1 year (52 weeks) of specialized experience equivalent to the GS-07 level in the Federal service that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this position. Specialized experience includes, but not limited to: knowledge of guidelines, methods, structures, processes, and techniques used in the performance of management analysis; manipulating data and large data sets; developing spreadsheets and databases and database queries; conducting interviews with managers; interpreting and analyzing complex information and the ability to reduce such data to clear precise written summaries and reports; skill in interpreting and analyzing complex information and the ability to reduce such data to clear, precise written summaries, reports, recommendations, to management and other key audiences; applying qualitative and quantitative analytical and evaluation techniques to resolve issues or problems; developing and ensuring implementation of action plans to address compliance issues; developing graphic charts and workload monitors to reflect trends; participation on committees, task forces, and process improvement teams.
OR;
EDUCATION GS-9: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed a master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. (if related). NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.
OR;
COMBINATION GS-9: Applicants may also combine education and experience to qualify at the GS-9 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-9. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position. (Transcripts Required).
You will be rated on the following Competencies for this position:
- Administration and Management
- Communications
- Customer Service (Clerical/Technical)
- Decision Making
- Teaching Others
- Technical Competence
- Veteran and Customer Focus
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is primarily sedentary, with some walking, standing, bending, and carrying light objects. No special physical demands are required.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education:
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.Employment Type: FULL_TIME
