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Form of workJob Description
Health & Wellness:
- 3 Medical Insurance plans to choose from, starting the first of the month following 30 days of employment; 1 Medical Insurance plan is $0 cost for team members only
- Virtual Care Options through Anthem and Teladoc
- 3 Dental Insurance plans to choose from, with 100% preventative services covered at 100% on all plans, starting first of the month following 30 days of employment
- Vision plan starting first of the month following 30 days of employment
- $50,000 of Term Life Insurance provided to all full-time team members at no cost
- 24-hour Employee Assistance Program
- Additional voluntary benefit purchase options available including Long-Term Disability, Group Life Insurance, Short-Term Disability, Legal Shield, and ID Shield
Financial:
- 401K plan – New Earth Residential offers a safe harbor employer match of the first 1% plus 50% of the next 5% (max match of 3.5%). Vested interest 100%. Vesting schedule immediate.
- Flexible Spending Account available
- Health Savings Account available
- 20% rent discounts to on-site team members at select apartment communities
- Retail benefits through MEMBERPERKS – hundreds of merchants with thousands of discounts on average save you $2,000 per year
Work Life Balance:
- Full-Time Team members accrue PTO starting their first day of employment starting at 15 days per year, increasing to 17 days at Year 3 and 20 days at Year 4
- Early closures on select holidays including Halloween
- Annual team celebrations!
- Give back and make an impact by participating in the Urban Village Program
- 4 o’clock Fridays
Career Development & Training:
- Mentorship programs
- Opportunity for continued upward growth
Not to brag or anything but, our Service Technicians are described on review sites as polite, friendly, professional, and exceptional. Does that describe you too? If yes, come join our unbeatable maintenance team and become one of our Community Super Heroes! While working in a positive, exciting environment, you will strive to provide clean, beautiful surroundings and efficiently working, problem free equipment for our tenants. Our Service Technicians can fix it all - fast and furious! If you have the technical skills and a desire to save the day, apply today!
General Summary of Associate Responsibility:
- To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Service Supervisor & Community Manager.
- A high school diploma or equivalent and professional knowledge of business discipline are required.
- HVAC/R certification (HVAC & Refrigeration) Preferred.
- Ability to follow detailed oral/written instructions.
- Leader who consistently delivers SUPERIOR Customer service.
- Independent operator with the ability to establish priorities, manage time effectively, and fulfill assigned objectives and projects.
- Problem solver with the ability to respond to and resolve unexpected issues and handle priority changes in a fast-moving, fluid environment.
- Team player with good verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendors.
- Must be able to effectively communicate, comprehend, speak, and read in English. Bi-lingual candidates are encouraged to apply.
- Ability to track and inventory material and parts.
- Ability to lift/exert 50 lbs. of force, with chemicals.
- Must be available for emergency calls on nights and weekends when needed.
- Ability to evaluate and fulfill community common area and amenity needs, attention to detail and dedication to maintain the community.
- Demonstrated proficiency in Outlook, Excel, Word, and internet.
Preferred Knowledge / Experience / Ability:
• A high school diploma or equivalent and professional knowledge of business discipline are required.
• HVAC/R certification (HVAC & Refrigeration) Preferred.
• Ability to follow detailed oral/written instructions.
• Leader who consistently delivers SUPERIOR Customer service.
• Independent operator with the ability to establish priorities, manage time effectively, and fulfill assigned objectives and projects.
• Problem solver with the ability to respond to and resolve unexpected issues and handle priority changes in a fast-moving, fluid environment.
• Team player with good verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendors.
• Must be able to effectively communicate, comprehend, speak, and read in English. Bi-lingual candidates are encouraged to apply.
• Ability to track and inventory material and parts.
• Ability to lift/exert 50 lbs. of force, with chemicals.
• Must be available for emergency calls on nights and weekends when needed.
• Ability to evaluate and fulfill community common area and amenity needs, attention to detail and dedication to maintain the community.
• Demonstrated proficiency in Outlook, Excel, Word, and internet.
Responsibilities:
- Residential Standards:
o To provide assistance by performing general maintenance duties in common areas.
o Handles “on call" duties whenever needed.
o Responsible for unsupervised, timely completion of occupied apartment service requests in accordance with predefined company and property standards.
o Responsible for all aspects of maintenance of the property, including resident satisfaction and contribution to property occupancy goals.
o Participates in preventive maintenance programs and ongoing maintenance and repair of all mechanical systems of the property, to preserve and maintain the asset.
o Keeping the grounds and common areas clean at all times.
o Perform other related duties and responsibilities, as assigned.
o Ensure all safety precautions are followed while performing tasks.
o Be courteous and pleasant to residents ensuring 5-star service.
- Community Inspections and Quality Assurance Review
- Assist and report on inspections and quality assurance review results.
o Ensure all safety precautions are followed while performing tasks.
o Be courteous and pleasant to residents ensuring 5-star service.
New Earth Residential offers a competitive compensation package including monthly and quarterly bonuses, health, vision, dental and life insurance, and a discounted rent program.
