Maintenance Technician

This position supports a combined 200 units between Rock Creek Apartments and Shiloh Glen Apartments in Billings, MT. 

About Us

11Residential is a property management company focused on multifamily in the Western US. Our leadership consists of real estate professionals with over 75 years of combined industry experience. Since our formation, we have completed over 100 transactions of multifamily properties. 

At 11 Residential, we believe that when people feel valued, our communities prosper. We are committed to creating a fun and supportive work culture that is rich in professional development and exceptional benefits. 
       
We are interested in finding talented individuals who are driven to become successful in their field as they build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. 
       
If you share our passion for property management, we want to talk to you! 

  
What We Do 

We believe every resident deserves personalized attention and high-quality services from our property management team. 
    

Our Communities 

Our communities are maintained to the highest standards. Ongoing improvements ensure a quality living environment at each community. In addition to a wide array of floorplans to choose from, we offer amazing amenities for our residents to enjoy. Our entire team strives to provide superior property management service at each of our communities. 
    

What you'll be doing 

The Maintenance Technician reports to a Property Manager and works to ensure apartment homes and facilities for an assigned apartment community are in good working order and maintained to standards for 11Residential.  Primary responsibilities include prompt and courteous responses to service requests; an adequate supply of market-ready apartments to meet leasing demand; property appearance which meets or exceeds standards.   

• Complete general maintenance tasks, including service requests, turnover-functions, and curb appeal in a timely manner. 

• Troubleshoot and repair most major and all minor mechanical systems. 

• Complete all service orders with minimal callbacks. 

• Ensure property, vacant apartments and common areas are clean. 

• Work with and/or around paints, pool chemicals and other potentially hazardous materials. 

• Always provide professional customer service. 

• Travel through different assets when assistance is needed.  

• Available for emergency call duties and weekend work. 

• Other duties as assigned. 

Education and Qualifications 

• High school diploma/GED  

• Minimum 1 year experience with property management in a maintenance role  

• Must be able to meet the physical requirements of the job. 

• Basic computer skills and strong written/oral communication are required. 

• Must be able to work the pre-determined schedule of Tuesday through Saturday, 8 AM to 5 PM and be available for rotating duties in case of emergencies. 

Benefits and Total Compensation 

The compensation for on-site Montana applicants is $20 per hour.

Exact compensation may vary based on skills, experience, and location. 

Employee Benefits include Medical, dental, vision, basic and supplemental life insurance, short and long-term disability and 401(k) matching, mileage stipend and housing discounts.  

Abilities and Other Requirements

In order to successfully perform the essential functions of this job, the employee is regularly required to sit, and to move about the various work environments to train, monitor and ensure compliance with all company requirements. The employee must be able to verbally communicate with employees, co-workers and customers in person and by phone. The employee must also be able to travel to various worksites if needed. Overnight travel may be required on occasion.  

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 

11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.  11Residential takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans. 

 You must be able to pass drug screening and background check. 

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