Address
SalaryUnited States Postal Service
External Publication for Job Posting 11639521
If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the
examination may be limited.
Branch
Western Processing Ops Division
Job Posting Period
02/03/2024 - 02/09/2024
This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being
invited to take the exam. Examining will continue until capacity has been reached.
Job Title
MAINTENANCE SUPPORT CLERK
Facility Location
PHOENIX AZ P&DC
4949 E VAN BUREN ST
PHOENIX, AZ 85026
CONTACT INFORMATION: Marisella Martinez | marisella.m.martinez@usps.gov | (602) 225-3200
Position Information
Title: MAINTENANCE SUPPORT CLERK
FLSA Designation: Non-Exempt
Occupation Code: 0303-02XX
Non-Scheduled Days: Monday, Tuesday
Hours: 2200 - 0630
SALARY RANGE: Starting annual salary $55,499 paid bi-weekly
FINANCE NUMBER: 36365
BENEFIT INFORMATION: This is a career position which offers excellent benefits. Newly hired employees are covered by
the Federal Employees Retirement System (FERS). Upon hire, employees are eligible to contribute into the Thrift Savings
Plan (TSP) which is similar to 401(k) plans. We also offer the option to enroll into the Federal Employees Health Benefits
(FEHB) program as well as the Federal Employees Group Life Insurance (FEGLI). Dental, Vision and Long-Term Care
Insurance Programs as well as Flexible Spending Accounts to cover eligible out-of-pocket health care and dependent care
(day care) expenses are also available. We offer eleven paid federal holidays as well as accrued vacation and sick leave.
Persons Eligible to Apply
All U.S. Citizens, lawful permanent resident aliens, citizens of American Samoa or other territory owing permanent allegiance
to the United States. Applicants entitled to veterans’ preference and/or covered by the Veterans Employment Opportunity
Act may apply for any posted position. Applicants must apply online at www.usps.com/careers to be considered for this
employment opportunity. You must have a valid email address to apply as communication regarding employment
opportunities, examinations (when applicable), and background checks will be sent by email. Please add the following email
domain addresses to your contact list to allow all correspondence to be received - @usps.gov; @psionline.com;
@geninfo.com; @uspis.gov. EXAM: If an exam is required and you are invited to take the test, instructions regarding the
exam process will be sent to you via email. Please ensure you can receive email messages from our test vendor and follow
instructions carefully so you can be considered for this employment opportunity. SCREENINGS: You may receive multiple
requests for background checks in regards to this employment opportunity. Respond to all requests quickly as we anticipate
filling our vacancies quickly and nonresponses may result in disqualification for this opportunity.
Background Check
The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI
fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where
the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation,
the criminal background checks of individuals who have not resided in the United States or its territories for the preceding
5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only,
but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S.
government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or
as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background
check because of residency outside the United States, such individuals will be ineligible for Postal employment.
Functional Purpose
Performs a variety of data collection and processing tasks in scheduling, planning, controlling, and reporting for maintenance
operations; completes requisitions, stores and issues supplies, parts and tools; and analyzes maintenance operations and
recommends and implements changes or improvements.
DUTIES AND RESPONSIBILITIES
1. Analyzes, develops and produces reports on maintenance operations, including equipment performance, failures,
comparisons with national averages, trends, and needs of the maintenance operation.
2. Develops and reviews checklists; plans, reviews, schedules and coordinates new or revised instructions; establishes
maintenance schedules with operations supervisors.
3. Reviews inventory to ensure that stock levels accurately reflect needs and recommends changes.
4. Reviews completed work orders for workhour and material use; compares this information with estimated requirements
and reviews for accuracy and completeness; obtains information required to reconcile discrepancies, and makes corrections.
5. Assists in identifying materials, skills, tools, and equipment to satisfy work requirements; schedules and adjusts workload
to match available resources; reviews and enters work request data and completed documentation into data system.
6. Receives requests for maintenance work and prepares work order requirements; assesses urgency of request, and
assigns a priority code. Notifies appropriate maintenance employee when urgent requests are received.
7. Enters and updates maintenance records on data systems; maintains files and records of mechanical, electrical and
electronic drawings, publications required to support maintenance operations, correspondence, tool and parts
documentation, computer software and system printouts.
8. Performs general computer support, including file maintenance, back-up and system security; uses software programs to
produce reports; prepares correspondence, operates other office equipment; performs a variety of other tasks to support
maintenance administration.
9. Receives, unloads, inspects, stores and issues items against corresponding documents; reconciles differences in
shipments with suppliers; performs periodic reviews of inventory levels and corrects records; keeps inventory stock, storage
and work areas clean and orderly; investigates inventory shortages and reconciles discrepancies; may drive a vehicle to
pick-up, deliver, or ship materials to or from supply houses or other postal facilities.
10. Prepares and submits requisitions to maintain required inventory levels; communicates with vendors to identify item cost,
specifications, and availability; procures items in accordance with applicable policy and procedure.
11. Trains other lower level maintenance employees and participates in the formulation of annual budget estimates.
12. Performs other duties as assigned.
SUPERVISION
Supervisor of unit to which assigned.
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated
and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and
experience the following requirements:
Requirements
DOCUMENT DATE: MARCH 16, 2019
FUNCTION:
Performs a variety of data collection and processing tasks in support of scheduling, planning, controlling, and reporting for
maintenance operations; completes requisitions, stores and issues supplies, parts, and tools; and analyzes maintenance
operations and recommends and implements changes or improvements.
DESCRIPTION OF WORK:
See the Standard Position Description for the Occupation Code given above.
REQUIREMENTS:
This section is composed of Knowledge, Skills, and Abilities (KSAs) which are required to satisfactorily perform the tasks of
the position. Applicants must demonstrate that they possess a sufficient level of each KSA, to include at least minimum
competency for senior-qualified positions to enable them to perform these tasks satisfactorily. Applicants demonstrate these
levels by describing examples of experience, education, or training, any of which may be non-postal. Ratings are based on
the demonstration of the level of possession of each of the KSAs. Failure to demonstrate any KSA is disqualifying.
Knowledge of computer systems refers to the terminology, usage, and operating characteristics of computer terminals as
data input and information monitoring devices used for obtaining reports or information.
Knowledge of word processing systems refers tot he functions of the components in a word processing system (e.g., disc
drive, keyboard, diskette) and an understanding of techniques and procedures used for input, revision, editing, formatting,
and printing.
Ability to work and deal with people refers to working in cooperation and interacting positively with customers and coworkers,
exercising courtesy, etiquette, and self-control.
Ability to communicate orally refers to expressing spoken ideas or facts clearly and logically when answering questions,
giving directions, and providing information.
Ability to follow oral instructions refers to comprehending and executing spoken directions, steps, or procedures used in
performing office tasks and work assignments.
Ability to work without immediate supervision refers to the ability to perform the duties of the position (e.g., planning and
executing work activities) safely and efficiently without direct supervision.
Ability to operate programmed or programmable keyboard devices refers to understanding and applying written instructions
and using specific function keys to control the operation of equipment or systems such as word processing systems or data
entry/computer terminals.
Ability to work while under pressure refers to performing the duties of the position safely and effectively under time
constraints, stress, or in emergency situations.
Ability to read and understand graphs, charts, and/or tables refers to using and understanding information presented in
graphs, tables, and diagrams (e.g., maintenance reports, handbooks, and catalogs).
Ability to compile and summarize information refers to understanding and evaluating oral or written information (e.g.,
operations data, computer outputs) and condensing it into tables, charts, or brief narratives.
Ability to review incoming materials refers to examining incoming shipments of supplies, parts, tools, and other items for
variations in quantity, specifications, and conditions.
Ability to prepare maintenance work orders and schedules refers to determining work requirements and materials,
establishing priorities, and planning assignments to match workload and available resources.
EXAMINATION REQUIREMENTS:
Applicants must successfully complete the Virtual Entry Assessment MP (476).
Applicants must demonstrate basic computer skills. This must be demonstrated by successful completion of Postal Service
Test 718.
PHYSICAL REQUIREMENTS:
Applicants must be able to perform the physical requirements of the position with or without reasonable accommodation.
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement
to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.
IMPORTANT INFORMATION:
Applications must be submitted by 11:59 p.m., Central Time, of the posting's closing date. Applicants claiming veterans'
preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form
214) or other proof of eligibility if claiming 10-point veterans' preference. The United States Postal Service (USPS) is an
equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview, and/or
selection process, please make your request to the examiner, selecting official or local manager of Human Resources. This
request can also be made by someone on your behalf. Explain the nature of your limitations and the accommodation
needed. The decision on granting reasonable accommodation will be on a case-by-case basis.
The Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act) prohibits the Postal Service from inquiring into the
criminal history of applicants before a conditional offer of employment has been made and sets out penalties for individual
employees who violate the law. An applicant who feels their rights under this federal law have been violated has 30 days
from the date of the alleged violation to file a complaint with the Postal Service at FairChanceActSupport@usps.gov. Further
information can be found at www.usps.com.
SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.
