Maintenance / Houseperson

Come join us and grow with us! The best team, in the best hotel, in America's Friendliest Hometown of the The Villages, at beautiful Lake Sumter Landing.

SUMMARY:

The Maintenance / Houseman tech plays a key role in helping the hotel achieve it's goal of providing every customer an outstanding and memorable experience. This person performs maintenance and utility duties as necessary during the evening and afternoon shifts. They must enjoy interacting with customers and team mates, be flexible, able to multi-task, and enjoy staying busy and assisting in all areas of the hotel. This position is assists in maintaining and repairing all areas and equipment of the hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Respond to all guest’s requests in a timely and efficient manner
• Complete work order requests in a timely manner
• Maintain all mechanical areas in an orderly and clean condition
• Inspect public areas daily for any issues, especially condition and safety
• Respond to customer maintenance and housekeeping requests.
• Assist in all departments of the hotel as requested.
• After hours on-call availability if an issue arises, available weekends
• Providing maintenance repairs to guestrooms, public areas and administrative offices
• Maintain the Rooms Preventative Maintenance Program and consistently keep updated records on file.

ATTENDANCE:

Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

Intellectual

▪ Design - Uses feedback to modify designs; Demonstrates attention to detail.

▪ Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

Interpersonal

▪ Responds promptly to customer and fellow worker needs; Attention to grooming and uniform standards; Responds to requests for service and assistance; Meets commitments

▪ External Working Relationships – Develops and maintains courteous and effective working relationships with clients, vendors and/or any other representatives of external organizations.

Organization

▪ Safety and Security –All employees are responsible for observing safety and security procedures as applicable and reporting potentially unsafe conditions to management.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

COMPUTER SKILLS:

No computer skills necessary.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms. The employee is frequently required to stoop, kneel, crouch, or crawl, talk or hear. The employee is occasionally required to sit, climb or balance, taste or smell. The ability to operate power tools and troubleshoot for solutions.

The employee must frequently lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat.

The noise level in the work environment is usually moderate, but may vary.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person