Maintenance

Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently, ensuring accuracy of information - Handle guest inquiries and provide information about hotel facilities and services - Assist guests with reservations, changes, and cancellations - Process payments and maintain accurate records of guest transactions - Answer phone calls and direct them to the appropriate department or staff member - Perform night audit duties, including reconciling daily transactions and preparing reports - Maintain a clean and organized front desk area Qualifications: - Previous experience working at the front desk of a hotel or similar establishment is preferred - Strong customer service skills with the ability to handle difficult situations calmly and professionally - Excellent verbal and written communication skills - Proficient in using phone systems, computer software, and other office equipment - Knowledge of hospitality management principles and practices - Bilingual or multilingual skills are a plus - Ability to work flexible hours, including evenings, weekends, and holidays We offer competitive pay rates and opportunities for career advancement within our hotel. Join our team of dedicated professionals who are committed to providing exceptional service to our guests. Apply now to be considered for the position of Front Desk Agent.

Job Type: Full-time

Pay: $10.00 - $11.00 per hour

Expected hours: 30 – 40 per week

Schedule:

• 8 hour shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Fairmont, WV 26554: Relocate before starting work (Required)

Work Location: In person