Location: Branchburg, NJ
Type: 1-year contract
Schedule: M - F / 8 am to 5 pm
Salary rate: $17.10 - $21/hr (Depending on the experience)
Operate high-level mail equipment and perform finishing tasks in an automated, high-speed, and high-volume environment. This includes operating mail inserters, sorters, and other finishing equipment. Additionally, perform charge-back reporting for postage, air express, local delivery, and faxes, as well as production mail labeling and mail merge tasks. Provide mailing address cleanup services and coordinate automated and manual processes for finishing and mailing client materials. Implement and maintain distribution and tracking systems, update/maintain mailing addresses using specialized software, and conduct bar code address quality reviews. Recommend improvements for cost savings and optimize workflow. Serve as the focal contact for special/unique mailings and shipments. May involve using specialized equipment for material handling.
- Receive, sort, and process mail documents, packages, and supplies
- Notify recipients and perform mail delivery and pick-up runs
- Record and process accountable mail information, maintaining logs
- Track, trace, and resolve mail problems with USPS, express, and local delivery services
- Prepare mail and packages for external shipment, coordinate deliveries and pick-ups
- Perform quality checks on outbound mail and validate internal mail addresses
- Use common mail services including fax, air express, and postal services
- Fill out shipping forms and/or enter them electronically in the shipping terminal per the job ticket
- Perform finishing work on documents to be mailed, such as folding and insertion
- Mail distribution, including scanning and distributing
- Perform fulfillment functions, such as assembly, packaging, shipping, and tracking
- Barcode tracking or face scanning of incoming mail and packages
- Perform logging, transmission, receipt, and timely distribution of faxes
- Manage shipping and receiving using an automated system
- Monitor, order, and replenish supplies inventory for mail and distribution activities
- Send and receive email messages
- Arrange alternative courier or shipping services as required
- Operate, clean, and maintain all shipping and mail equipment
- Contact service for mail and shipping equipment maintenance
- Able to lift and move up to 50 pounds
- Ability to read, write, and follow instructions in English
- Intermediate PC and internet skills, including downloading and installing files, performing mail merges, and basic proficiency in MS Office
- 1-2 years of knowledge and experience with mail procedures and operating mail equipment
- 1-2 years of customer service and support
- Minimum: High School diploma or equivalency