As a Mail Processing Specialist, you will be responsible for providing mailroom support for the WEX Health service team. This includes opening/sorting/indexing incoming mail, handling outgoing mail, prepping, scanning, and indexing completed documents, managing courier rooms and post office boxes, and other duties as assigned. Prior experience with mailing equipment and scanners are desired.
Responsibilities include:
- Prep incoming mail for scanning.
- Scan and index incoming mail to be imported into document management system.
- Locate scanned documents in document management systems when needed
- Run and maintain mail equipment such as letter openers, scanners, and envelope sealers.
- Prepare outgoing documents for mailing.
- Demonstrate strong customer service abilities through positive interaction with internal team members and external vendors
- Set up and maintain existing Post Office boxes.
- Document new processes and update process changes to mail room procedures.
Requirements:
- Highly organized and detail oriented
- Strong typing skills, including alphanumeric and 10-key
- Excellent verbal and written communication skills
Desired Experience:
- Previous experience with mailroom equipment including but not limited to: envelope sealers, letter openers and scanners.
- Previous experience with document management applications