THE JOB
As a Specialist Package/Freight you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create WOW moments and memories they will carry with them far beyond their stay with us.
THE DAY-TO-DAY
- Perform shipping and receiving operations for all in-house guests and convention delegates
- Efficiently process and document all stored inventory of courier and drop-off parcels
- Process and deliver all inbound and outbound packages in the Business Services Center
- Provide guest assistance in the processing and reviewing of all shipping and receiving materials
- Ensure proper inventory, security and accuracy when releasing packages or facilitating delivery of packages
- Perform counter service functions such as sending and receiving faxes, photocopying, computer workstation rentals, laptop and workstation printing
- Assist guests with workstation personal computer functions, including Internet usage
THE REQUIRED
- Age 18+
THE IDEAL CANDIDATE
- Able to effectively communicate in English, in both written and verbal forms
- Excellent organizational skills to function effectively under time constraints and written established deadlines, with attention to detail
- Effective listening abilities with strong judgement skills
- Excellent customer service skills
- Interpersonal skills to effectively communicate with all business contacts
- Maintain a professional, neat and well-groomed appearance to company standards