Mail Clerk 2

Salary : $31,532.80 - $45,406.40 Annually
Location : Des Moines - 50319 - Polk County, IA
Job Type: Full-time
Job Number: 24-02905
Agency: 005 Department of Administrative Services
Opening Date: 02/27/2024
Closing Date: 3/17/2024 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact: Brent Arntzen: brent.arntzen@iowa.gov
Job Description
Are you passionate about ensuring seamless mail operations and making a meaningful impact in government service? Join us at the Department of Administrative Services (DAS) as a Mail Clerk 2 and play a pivotal role in facilitating efficient mail processing for the State of Iowa.
Key Responsibilities:

• Mail Sorting and Processing: Take charge of sorting incoming parcels, federal, and interoffice mail, categorizing them by agency with care and precision. A thorough understanding of United States Postal Services regulations is essential as you will be responsible for accurately handling mail for presentation to the USPS.
  • Mail may consist of tax payments, license applications, crime evidence, employment applications, client forms, child support payments or legal correspondence. It will be imperative to have knowledge of ALL agency acronyms, staff, and addresses to insure accurate and timely delivery of mail.
• Postage Application: Utilize your expertise to apply postage in the most cost-effective manner, whether through mail piece design, barcoding, or vendor selection. Precise postage application and accurate billing to internal customer accounts are crucial aspects of this role.
• Record Keeping and Management: Maintain accurate records and accounts related to mail processing activities, including tracking postage and staying updated on postal regulations. Your attention to detail will ensure the efficient management of mail operations.
• Security Awareness: Exercise vigilance in identifying suspicious packages and letters, maintaining confidentiality, and adhering to security protocols. Your commitment to security will contribute to maintaining safety for elected offices, department heads, and the Governor's Offices.
• Team Collaboration: Assist supervisors by providing guidance to team members, addressing inquiries, and ensuring seamless workflow within the mail room. Your collaborative approach will be instrumental in achieving departmental objectives.

Desired Skills and Knowledge:

• Customer Service Excellence: Demonstrate a commitment to providing exceptional customer service, meeting quality standards, and ensuring customer satisfaction.
• Critical Thinking: Utilize logical reasoning to identify effective solutions and approaches to mail processing challenges.
• Effective Communication: Clearly convey information verbally and in writing, facilitating smooth communication with team members and external stakeholders.
• Time Management: Efficiently manage your own time and prioritize tasks to ensure deadlines are met consistently.

Preferred Qualifications:

• Previous experience in a mail processing or related role preferred.
• Familiarity with mail processing machinery and equipment, such as postage metering machines, letter openers, and folding machines.
• Knowledge of postal regulations, including handling of special mail items (e.g., insured mail, registered and certified mail).
• Ability to maintain accurate records and accounts related to mail processing activities.

Benefits:
At the State of Iowa, we are committed to your well-being. As a valued team member, you'll enjoy a comprehensive benefits package that includes:

• Paid Time Off: Enjoy vacation, paid holidays, and sick leave with no limits on sick leave accrual.
• Great Benefits: Excellent Health, Dental, and Vision Insurance Options.
• Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
• Flexibility: Flexible Spending Accounts (medical and dependent care).
• Life Insurance: Free Life Insurance.
• Support: Employee Assistance Programs and Employee Discount Programs.

To learn more about the benefits of working with the State of Iowa, visit our
Join Us:
If you're ready to make a meaningful impact in a fast-paced environment and contribute to excellence in mail processing and service delivery, we invite you to apply for the Mail Clerk position at the Department of Administrative Services. Take the next step in your career journey and join our dedicated team today!
Apply now to embark on an exciting journey with the Department of Administrative Services!
Explore the Distinctive Culture of DAS: Why Choose Us?
Are you ready to uncover the unique qualities that make the Department of Administrative Services (DAS) an exceptional workplace? Dive into our to explore what sets DAS apart, join our Talent Network for the latest job opportunities, discover the outstanding benefits offered by the state, and receive personalized support to navigate the State's hiring process. We're excited to welcome you aboard and see how your talents can contribute to the success of our team!
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. One year of full-time work experience processing mail.
2. Current, continuous experience in the state executive branch that includes experience equal to six months of work as a Mail Clerk 1.

For additional information, please click on this
Additional Qualification Requirements

• Some positions in this class may require the possession of a valid Iowa driver's license.
• Some positions in this class may require an applicant to have the ability to pass a background investigation.

Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03
Do you have 12 months of full-time work experience processing mail?

• Yes
• No

04
Are you a current State of Iowa employee (executive branch) IF YES - Do you have 12 months of full-time work experience as a Mail Clerk 1?

• Yes
• No

Required Question