Job Description
ABOUT US
Card Kingdom has served Magic: The Gathering players across the world for over 20 years. We are a trusted source for buying and selling Magic: The Gathering singles, packs, and booster boxes from throughout the game's history. Our love of the community and game shines through everything we do. We are a customer-centric, data-driven, innovative workplace. We value our team and recognize that every role in our organization is behind delivering our renowned customer experience.
In addition to our eCommerce business, Card Kingdom owns and operates the award-winning game store and restaurant, Mox Boarding House. With unique locations in Seattle, Bellevue, Portland, and coming soon to Arizona, we deliver an elevated experience to local gaming communities.
Our Mission: We use tabletop gaming as a campfire – a place to gather, share and celebrate –for the sake of cultivating deeper relationships with our customers, amongst ourselves, with our communities, and the world.
Our Benefits: Excellent benefits, generous PTO, and flexible scheduling, remote work opportunities, paid parental leave, safe harbor 401k match, paid holidays and employee discounts. We are a family friendly culture that supports work life balance.
Role:
The Machine Operations Supervisor will oversee and coordinate the daily activities of machine collation and machine sorting for the Card Kingdom line of business. This person will ensure that the daily functions and procedures of the machine operators run smoothly. The Machine Operations Supervisor’s responsibilities include supervising employees, ensuring workplace safety, workload planning, product quality, maximizing equipment uptime, preparing relevant documentation and continuous improvement of the Machine Operations processes. Additionally, the Machine Operations Supervisor will ensure that performance expectations are defined for their work area and that they are adhered to. This individual will oversee onboarding and training new employees and occasionally filling in as needed for Machine Operations.
Responsibilities:
- Ensure the safety of the machine operators
- Manage employees by communicating job expectations, coaching, and disciplining in cooperation with HR
- Responsible for employee hiring, training, performance feedback, and recognition
- Responsible for daily productivity targets
- Identify areas of improvement and establish innovation or adjust existing work procedures, practices, and spatial organization
- Confer and coordinate activities within Machine Operations and other departments
- Responsible for training documentation
- Write performance enhancing scripts to improve machine functionality
- Other duties as assigned
Qualifications:
- Bachelor’s degree or equivalent management/supervisory experience, experience in a manufacturing or distribution environment
- 3+ years in leadership roles with demonstrated progression in responsibilities
- Experience working around and operating warehouse/manufacturing equipment
- Advanced knowledge of Magic the Gathering products
- Working knowledge of Card Kingdom custom & bulk products
- Proficient computer skills & some knowledge of software programming principles is a plus
- Proficiency with Microsoft Office 365
- Experience with CK tools and systems is a plus
- Strong mathematical skills with the ability to compute ratios and percentages
- Punctual, dedicated, and professional behavior
- Organized with top-notch time management skills and ability to self-direct
- Excellent verbal and written communication skills
- Hands-on commitment to getting the job done
- Proven ability to direct and coordinate team activities
- Ability to regularly lift to 50 lbs
- Possesses high emotional intelligence, a stand-out when working with diverse groups of people and perspectives
Location / Work Schedule
- Seattle, WA through January 2024, then relocating to Monroe, WA in February 2024
- PM Shift (3:00 PM-11:30 PM)
Job Type / Hourly
- Full Time at 40 hours a week with two consecutive days off per week.
- Non-exempt: From $26.77 - $27.71 after proficiency is met.
Benefits:
- Paid Time Off: 5 weeks accrued per year, 8 Company Holidays
- Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance
- Retirement: 401(k) with 4% Safe Harbor match, no vesting period
- Employee Stock Ownership Plan
- Flexible Spending Accounts & Health Savings Accounts
- Pre-Tax Commuter Benefits
- Supplemental Life and AD&D Insurance
- Accident, Critical Illness & Hospital Confinement Plans
- Employee Assistance Program
- Employee Discount
Equal Opportunity Employment:
We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class.