Machine Compliance Techncian

Under general supervision from the Machine Compliance Supervisor, provides regulatory oversight to Casino Arizona in the area of Gaming device compliance. Monitors and ensures SRPMIC gaming facilities compliance with the provisions of Appendix A (Technical Standards for Gaming Devices) of the Tribal/state gaming compact. This job class is treated as FLSA non-exempt.

Essential Functions: (Essential functions may vary among positions, but may include the following tasks, knowledge, abilities, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.)

1. Coordinates with Casino Arizona staff and the Arizona Department of Gaming on gaming device installation and compliance. Monitors and ensures all installations/repairs are performed according to established Gaming Compact technical standards. Monitors casino slot staff, vendors, and other repair technicians for compliance with established installation/repair procedures for gaming devices. Observes and prepares paperwork for device inspections done by the Arizona Department of Gaming.

2. Documents and maintains current listing of gaming devices at each casino. Files logic board access forms. Maintains records of stored gaming devices. Files and maintains records on all installations, repairs, removals, and replacement of casino gaming devices. Monitors and documents maintenance service records on each device. Maintains gaming device malfunction report and sends report to Arizona Department of Gaming and the Machine Compliance Supervisor on a monthly basis. Monitors and ensures slot machine logic board access keys, tamperproof tape, and other sensitive items are properly controlled and safeguarded.

3. Conducts regular testing of gaming devices for conformance to technical standards and in accordance with Appendix A, Part 6. Observes casino staff and vendors involved in maintenance, repair, and installation of gaming devices for compliance with gaming technical specifications. Examines, tests, and inspects equipment for proper operation. Opens and inspects machine logic board compartments, EPROM chips, tamperproof tape and other parts for signs of tampering or suspicious activity. Provides records of all testing to the Machine Compliance Supervisor.

4. Conducts regular audits of gaming devices to identify and resolve compliance issues. Coordinates with casino and regulatory staff to detect and prevent attempts to cheat or damage gaming devices. Monitors casino and regulatory staff compliance with procedures for accessing or replacing processor boards or EPROM chips. Reviews machine records for conformity with established payout limits specified in the Gaming Compact. Maintains record of high payout machines for compliance purposes. Reviews and inspects entry logs for unauthorized access to machines. Documents and reports violations of technical standards immediately to the Machine Compliance Supervisor and if appropriate other regulatory agencies as required.

5. Develops and maintains listing of all EPROM chips approved for use in Casino Arizona gaming devices. Inventories and accounts for all EPROM chips received, issued, removed, replaced, or destroyed. Inspects new chips received for defects or improper programming. Monitors and ensures initialed and dated tamperproof tape is applied to EPROM chips before placement in gaming devices. Upholds procedures to prevent unauthorized access or removal of EPROM chips maintained in the Regulatory Agency inventory. Destroys EPROM chips through approved method when permitted by the vendor.

6. Documents violations of the Tribal/State Gaming Compact and ordinances pertaining to Machine Compliance. Submits written reports detailing violation to the Machine Compliance Supervisor.

7. Performs other job-related duties as assigned to maintain and enhance program and agency operation.

Knowledge, Skills, Abilities, and Other Characteristics:

• Knowledge of the culture, customs, traditions, history and government of the Salt River Pima-Maricopa Indian Community.
• Knowledge of Salt River Pima-Maricopa Indian Community SRPMIC Ordinances regarding gaming.
• Knowledge of Federal, State gaming laws, regulations, policies and procedures.
• Knowledge of Gaming Compact technical standards for installation and repair of gaming devices.
• Knowledge of monitoring techniques for gaming devices for possible illegal gaming practices.
• Knowledge of documentation/record keeping principles and practices.
• Knowledge of Casino internal controls and operational procedures.
• Knowledge of gaming device installation, conversion, repair, maintenance, and general operations.
• Knowledge of documentation and compliance requirements for gaming devices and computer (EPROM) chip.

• Skill in written and oral communication necessary for documentation, reporting incidents, explanation of practices, policies and procedures
• Skill in observing employees and customers for compliance with gaming regulations and technical standards.
• Skill in certifying and testing gaming devices for conformance with Gaming Compact technical standards.
• Skill in conducting gaming device audits and identifying compliance problems.
• Skill in observing/monitoring employees to ensure compliance with technical standard, internal controls, and management practices and procedures.
• Skill in establishing and maintaining effective working relationships with outside agencies, regulatory staff, co-workers, and the general public.

• Ability to stand and walk for extended periods of time.
• Ability to work in a smoking environment with second hand smoke.
• Ability to lift and carry items weighting up to 25 pounds.
• Ability to maintain accurate inventory and accountability of EPROM chips.
• Ability to communicate effectively with customers to eliminate disruptive situations.
• Ability to operate standard gaming equipment such as slots machines and video gaming machines.
• Ability to bend, reach, kneel, twist, and grip items.

Education & Experience: High School Diploma or G.E.D. and (5) years' fulltime work experience as a Slot Machine Technician or a closely related field. An Associate Degree or higher in Electronics or a closely related field is desired.

For enrolled Community Members without a GED, must obtain a GED. Requires participation in the HR GED Program and successful completion of the Arizona state certified exam in order to continue employment with SRPMIC.

Equivalency - Any equivalent combination of experience and education that will allow the applicant to satisfactorily perform the duties of the job may be considered when filling the position.

Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. Employees are subject to random drug and alcohol testing.

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified: Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date.

The IHS/BIA Form-4432 is not accepted.

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.

Employment Type: Full-Time