LPN - DERMATOLOGY

Excellent Care to Patients and Families The Best Staff In the Safest Environment

Nursing at Brigham and Women's Hospital is known for their excellent clinical practice and for keeping patients and their families at the center of all they do. We understand that great care is shaped by relationships with patients and their families. That's why we're committed to knowing our patients on a deeper level - not just as patients, but as individuals - to ensure that they, and their families, feel known and cared for.

At BWH, we proudly work together with a spirit of inquiry and a deep commitment to providing the highest quality, evidence-informed and theory-guided care in an inclusive environment.  We work each day to achieve our vision - to provide excellent care to patients and families, with the best staff, in the safest environment.

Just as we have been able to reinvent health care, we have also transformed health care careers. Whether measured in terms of lives saved, awards earned, or the personal satisfaction of stretching your talents - a career with BWH is unlike any other in the health care field. Here you'll find a workplace where collaboration and teamwork are the norm, not the exception - physicians, nurses, technicians, staff, and management form a close-knit bond, based on mutual respect and devotion to our patients. If you want an enormously fulfilling career, there's no better place to be.

The LPN will be responsible for:
   Providing patient triage, especially for urgent clinical situations, and general nursing support for patients across the BWH Department of Dermatology.  This includes coverage across 3 sites:  221 Longwood BDA, 850 Boylston BDA, and BWFH Mohs and Dermatologic Surgery Center.
   Ensuring that ambulatory patients are seen promptly by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with the patients and referring providers. 
   Maintaining familiarity with department activity and a close working relationship with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling.
   Participating in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team.
   Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards.
   Working in a normal office setting, work entails extended periods of sitting and fast-paced, phone-based care.
   Preparing, performing, and documenting the coordination of clinical care including, but not limited to, assisting patients with medication questions, delivering lab results, processing prior authorization requests, and general wound care along with bandaging of large and complex wounds.
   Assisting with Mohs surgery and other procedures / excisions.
   Preparing patients for exam, Mohs layers, and reconstructive surgery in a fast-paced clinical environment.
   Providing patient education as needed and requested, including handing out follow up/pre/post patient care instructions.
   Delegation of patient care as appropriate according to skill level, experience, patient acuity, and adequacy of resources. 
   Working collaboratively to provide excellent care to patients and families in the safest environment.
   Other duties as assigned by the supervising physician or leadership team.

To qualify you must have:
   Education: Graduate of an approved school of nursing with current registration in Massachusetts. 
   Experience: 
o    Minimum of 1 year of recent (defined as within the past 3 years) clinical nursing experience in an Ambulatory Clinic/Practice setting required.  Experience only in an ambulatory procedural area or ED not sufficient.
o    Minimum of 6 months of recent (defined as within the past 3 years) clinical nursing experience with Dermatology-related patient care delivery as an LPN required.
o    Experience providing in-person triage and direct patient care for acute and chronic conditions as appropriate for an ambulatory outpatient setting or urgent care required.
o    Experience with telephone triage and telephone-based clinical assessment techniques is required.  (This is the safe, effective, and appropriate disposition of health-related problems and includes:  assessing the severity of symptoms, communicating urgent patient needs to the LIP, referral to appropriate setting or level of care, documenting interventions, and an individualized plan of care using an EMR, education of patients and families on their disease process and interventions to promote health and well-being, preliminary interpretation of data, providing home health advice and follow-up, ability to make triage decisions quickly and calmly in emergencies, and assuring continuity of care.)   
o    1 year of recent (defined as within the past 3 years) outpatient/ambulatory surgical and/or procedural nursing experience strongly preferred.
Other: 
o    Membership in professional organizations is recommended and nursing certification in Ambulatory Care or an Ambulatory Specialty area is preferred.
o    Able to work weekend rotation per the MNA contract
Brigham and Women's Hospital, I CARE Standards

The I CARE Standards guide me in my interactions with patients, family members, visitors, colleagues, and neighbors in my workplace and surrounding community to optimize the Brigham experience and help fulfill my role in our mission of providing seamless, high-quality patient and family-centered care.  

C.        I will Communicate my commitment to high-quality performance
A.        I will Appear and act as a professional
R.        I will Respect all individuals
E.        I will Extend myself