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Form of workJob Description
POSITION PURPOSE:
The Connected Vehicle Technician (CVT) is responsible for the installation, troubleshooting, maintenance, salvage, and inventory of our Intelligent Transit System’s vehicular hardware and software components. The ideal candidate will work under general supervision from the CVT Manager/Supervisor with moderate latitude for initiative and independent judgment.
*The salary range is $55,000 - $65,000 annually, commensurate with education and experience.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
To succeed in this role, an individual must perform satisfactorily the functions listed below. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
ESSENTIAL FUNCTIONS:
- Monitor and maintain the Intelligent Transit System (ITS) CAD/AVL vehicle equipment and software configuration on all revenue and non-revenue fleets.
- Install, maintain, program, and repair mobile computers (vehicle logic unit) and data terminals, automated passenger counters, public address systems, LED signage, LTE cellular devices, GPS location systems, mobile voice and data radios, antenna and coax assemblies, and video surveillance systems.
- Manage inventory of all proprietary CAD/AVL hardware, as well as related general hardware.
- Follow standardized procedures for warranty returns, tracking, and receipt of proprietary hardware.
- Assist with procurement of proprietary and general new equipment, including miscellaneous hardware.
- Manage all proprietary CAD/AVL mobile software versions and configurations, including upgrades.
- Use proprietary back-end software applications for system monitoring and hardware troubleshooting.
- Document all installation, salvage, troubleshooting, and repair efforts
- Follow standardized procedures for bench testing equipment reported as faulty
- Act as a technical liaison for other departments requiring technical assistance for systems that work with CVT technology
OTHER FUNCTIONS:
- Perform periodic trend analysis to identify and address recurring problems
- Performs other duties as assigned
SUPERVISORY RESPONSIBILITIES:
- None
EDUCATION AND/OR EXPERIENCE:
To perform this job successfully, an individual must have the following education and/or experience.
- An Associate degree from an accredited college or university or equivalent training and work experience in electronics technology/repair, telecommunications, or related field is required
- 3+ years of verifiable professional experience with 12-volt automotive electrical and electronic systems and/or P25/Land Mobile Radio systems
- Experience in one or more of the following fields is preferred: Telecommunications, Home Theater/Automation, Security Systems, CCTV/Video Surveillance Systems, HVAC, and Radio/Vehicle Electronic Installations
- Technical certifications in one or more of the following are preferred: MECP Certification(s), CET Certification(s), Motorola LMR and/or P25 Certification(s), CompTIA A+ Certification, NCTI/SCTE Certification(s), FCC GROL License, FCC Amateur Radio License
KNOWLEDGE, SKILLS, AND ABILITIES:
The requirements below represent the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
- Possess and maintain a valid Indiana driver’s license
- Class B Commercial Driver’s License with airbrake and passenger endorsement and current CDL physical helpful but not required (will train for CDL)
- Basic understanding of Low Voltage DC or vehicle electrical/electronic systems
- Moderate knowledge and understanding of current IT applications and trends
- Demonstrated knowledge of vehicle electronics installation, troubleshooting, maintenance, and repair
- Intermediate understanding of vehicle electrical schematics
- Ability to use essential tools including, but not limited to, the following: screwdriver, drill, volt/Ohm meter, saw, plyers, sockets, wrenches, wire strippers, wire crimpers
- Ability to interact with individuals at all levels in the organization in person and by phone, e-mail, and written correspondence
- Strong customer service skills; professional, courteous, friendly demeanor
- Ability to make decisions and problem-solve
- Strong knowledge of electronic installation, troubleshooting, maintenance, and repair
- Ability to consistently demonstrate initiative and commitment to optimizing systems and processes
- Knowledge of serial data communications protocols
- Intermediate understanding of vehicle electrical schematics
- Basic cellular/wireless network proficiency
- Basic proficiency with computers, including proficiency with Microsoft Office (Excel, Outlook, Word)
- Ability to prioritize and manage tasks and time effectively
- Ability to adjust priorities quickly
- Organized with the ability to perform focused work with close attention to detail
PHYSICAL DEMANDS:
The physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
- Ability to work in a deadline-oriented office environment
- Ability to work independently with minimal supervision
- Ability to work first (1st), second (2nd), or third (3rd) shift as defined by the Department Manager/Supervisor
- Ability to remain stationary 50% of the time and to move intermittently throughout the workday, occasionally between departments or facilities
- Ability to identify and distinguish colors, judge distances, and spatial relationships
- Ability to transport heavy items weighing up to 50 lbs. through the facility and to the work area regularly during the work shift
- Local travel is required
