Loss Control Consultant Ii

*This position requires frequent travel by car on average of 3-4 days per week and by air on average of once per 30-60 days.*

Who are we?

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving policyholders' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we have always defined success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.

Does this opportunity interest you?

Umialik Insurance Company, a member of the Western National Insurance Group, is seeking a Loss Control Consultant II to join our team!

The individual in this role will have the opportunity to complete Loss Control surveys and assessments, primarily for small to medium-sized accounts, and report information and opinions regarding risks and exposures.

What are the responsibilities and opportunities of this role?

• Builds and maintains strong relationships with underwriters and agency partners.
• Manages Loss Control assignments effectively to improve risks and continue account service with a focus on reducing line of business loss trends and improving safety programs.
• Uses established Loss Control practices, processes, and procedures to analyze the operations and exposures of different types of risks.
• Assesses risk attitude for addressing uncontrolled exposures on new and existing business.
• Identifies risk improvement opportunities through recommendations and safety program improvements to maximize assigned continuous account loss ratio.
• Applies intermediate knowledge of recognized codes and standards (e.g., OSHA, NFPA, DOT) in Loss Control survey work.
• Uses various research tools for preparation of Loss Control surveys for varying businesses.
• Evaluates line of business objectively by utilizing various Loss Control evaluation tools.
• Performs special projects and other duties as assigned.
• Makes decisions guided by Loss Control considerations, policies, and objectives within which sometimes complex / impactful decisions are required and explains effective risk evaluation to underwriting decision-makers at the team level.
• Utilizes intermediate knowledge, experience, and creative resources to find a wide range of solutions and articulates solutions to others.
• Understands and effectively communicates the relationship between problem components.
• Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
• Establishes credibility with internal and external customers

What are the must-have qualifications for a candidate?

• Minimum of 3 years of office experience, with a focus on Loss Control and risk management is preferred
• 3-5 years of experience within the Loss Control and risk management field or other relative experience is preferred.
• Must have a valid and unrestricted driver’s license and acceptable driving record.
• Demonstrates ability to multitask and solve problems.
• Demonstrates time management skills with ability to meet deadlines.
• Strong negotiation and relationship-building skills.
• Analytical with ability to exercise sound risk evaluation judgments.
• Demonstrates intermediate organizational and prioritization skills.
• Ability to accomplish multiple priorities.
• Demonstrates understanding of industry practices, standards, and underwriting concepts.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Proficient use of various core systems, office and computer equipment, and software packages.

What will our ideal candidate have?

• Bachelor’s degree or equivalent combination of education and related business or technical work experience in insurance or occupational health and safety is preferred.

Compensation overview

The full hiring range for this role is $71,600 – $107,400. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Culture and Total Rewards

Western National has long been known as “The Relationship Company®” and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset.

Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis-St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National was also named a Star Tribune Top Workplace in 2021, 2022, and 2023. In addition, the Group is consistently recognized as a Ward’s 50 property-and-casualty insurance company for its outstanding financial results.

Western National offers full-time employees a significant Total Rewards Package, including:

• Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (plus company match)
• Wellbeing Program, including onsite fitness studio
• Paid Time Off – including holiday, vacation, and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities

Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs.

Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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