Address
Form of workSalary: $4,355.33 - $4,931.21 Monthly
Location : Grand Junction, CO
Job Type: Full Time
Job Number: 02151
Department: Human Services
Division: Adult Services
Opening Date: 02/23/2024
Closing Date: 3/8/2024 5:00 PM Mountain
Description
OVERVIEW OF MESA COUNTY DEPARTMENT OF HUMAN SERVICES
Mesa County Department of Human Services is a forward-thinking agency that has over 300 employees serving the needs of nearly 40,000 residents. From the Colorado National Monument to the thriving agricultural lands and city centers, Mesa County contains a diverse, natural landscape that provides many outdoor activities and adventures. As individuals and an organization, we value and respect humanity, honesty, balance, inclusion and teamwork. We provide a level of flexibility for staff to be able to accommodate their lives outside of the office environment. We value family and the relationships that make our lives rewarding.
Our Mission:
The Mission of the Mesa County Department of Human Services is to help individuals and families achieve safety, stabilization and opportunity for meaningful employment.
Our Values:
Mesa County Department of Human Services values represent our behavioral anchors for how we conduct ourselves. Simply stated, we value Humanity, Balance, Honesty, Inclusion and Teamwork
JOB SUMMARY:
The Area Agency on Aging of Northwest Colorado (AAANWCO) is responsible for planning, coordinating, and administrating local, state and federally funded programs and services for older adult residents in the four-county planning and service area of Garfield, Mesa, Moffat, and Rio Blanco counties. The agency subcontracts with local providers for delivery of services.
This position acts as a certified Long-Term Care Ombudsman and advocates for residents in assisted living, skilled nursing facilities and swing beds facilities in the four-county region. The primary purpose of the Long-Term Care Ombudsman is to promote and protect the residents' rights guaranteed to residents under federal and state law.
This position reports directly to the Community Outreach Manager of the AAANWCO. The Community Outreach Manager serves as the Regional LTC Ombudsman in the four county region.
Essential Duties
ESSENTIAL DUTIES:
ESSENTIAL JOB FUNCTIONS:
(The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. Mesa County reserves the right to modify or change the duties or essential functions of this job at any time. All responsibilities may not be performed by all incumbents.)
Minimum Requirements
MINIMUM REQUIREMENTS:
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
Preferred Bachelor's degree in Human Services, Social Work, Nursing, Psychology, Long Term Care, Public or Business Administration, Gerontology, Education, Public Health, or Law and one (1) year of related experience with aging, long-Term Care, or related field.
Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.
Training: Must complete a minimum of 36 hours of training before being certified. Must attend 18 hours of continuing education sessions annually for recertification.
Special Requirements:
Candidates must practice diplomacy and empathy; ability to take direction and instruction from supervisor; excellent listening, speaking, and writing skills; ability to understand basic medical terms, statutes, regulations, and policies; ability to effectively communicate with and advocate for individuals with physical, cognitive and mental health limitations.
Ability and willingness to successfully complete and maintain the requirements for the Long-Term Care Ombudsman certification. Candidates should have no conflict of interest with Ombudsman statutes. Possession of a valid Colorado Driver's license.
One of the requirements of the Ombudsman position is to become certified by the State Long-Term Ombudsman office. An element of the certification process is to ensure that there are no conflicts of interest. Read the Conflict of Interest statement below and confirm that you do not have a conflict of interest.
Conflict of Interest Statement
1. I do not have any personal relationships with clients, family members, or facility staff that could affect my impartiality.
2. I shall not be assigned to a facility in which an immediate family member resides.
3. Neither I, nor my immediate family members, have direct involvement in licensing or certification of a long-Term Care facility or provider of long-Term Care services.
4. Neither I, nor my immediate family members, have an ownership or investment interest, represented by equity, debt or other financial relationship, in a long-Term Care facility or a long-Term Care service agency.
5. Neither I, nor my immediate family members, have been employed by or participated in the management of a long-Term Care facility within the past twelve (12) months and shall not receive nor have the right to receive, directly or indirectly, remuneration, in cash or in kind, under a compensation arrangement with an owner or operator of a long-Term Care facility.
6. I shall not accept any money, gift, gratuity, or any other consideration from a long-Term Care facility, provider of long-Term Care services, resident, or resident representative. If such is offered, I will refer the individual to the Area Agency on Aging.
7. I shall not provide services that have conflicting responsibilities to any resident of a facility in which I serve as the ombudsman, such as providing: Adult protective services; discharge planning or case management, including single entry point case management; Witness or agent to a power of attorney, CPR Directive, or other legal documents; guardianship, conservatorship, representative payee, or medical proxy services.
8. I shall not serve as a voting member of an ethics committee that makes medical decisions for residents.
9. I shall not use my position to promote any personal current or future business dealings with any long-Term Care staff, residents, or their family members.
MINIMUM REQUIREMENTS:
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
Preferred Bachelor's degree in Human Services, Social Work, Nursing, Psychology, Long Term Care, Public or Business Administration, Gerontology, Education, Public Health, or Law and one (1) year of related experience with aging, long-Term Care, or related field.
Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.
Training: Must complete a minimum of 36 hours of training before being certified. Must attend 18 hours of continuing education sessions annually for recertification.
Special Requirements:
Candidates must practice diplomacy and empathy; ability to take direction and instruction from supervisor; excellent listening, speaking, and writing skills; ability to understand basic medical terms, statutes, regulations, and policies; ability to effectively communicate with and advocate for individuals with physical, cognitive and mental health limitations.
Ability and willingness to successfully complete and maintain the requirements for the Long-Term Care Ombudsman certification. Candidates should have no conflict of interest with Ombudsman statutes. Possession of a valid Colorado Driver's license.
One of the requirements of the Ombudsman position is to become certified by the State Long-Term Ombudsman office. An element of the certification process is to ensure that there are no conflicts of interest. Read the Conflict of Interest statement below and confirm that you do not have a conflict of interest.
Conflict of Interest Statement
1. I do not have any personal relationships with clients, family members, or facility staff that could affect my impartiality.
2. I shall not be assigned to a facility in which an immediate family member resides.
3. Neither I, nor my immediate family members, have direct involvement in licensing or certification of a long-Term Care facility or provider of long-Term Care services.
4. Neither I, nor my immediate family members, have an ownership or investment interest, represented by equity, debt or other financial relationship, in a long-Term Care facility or a long-Term Care service agency.
5. Neither I, nor my immediate family members, have been employed by or participated in the management of a long-Term Care facility within the past twelve (12) months and shall not receive nor have the right to receive, directly or indirectly, remuneration, in cash or in kind, under a compensation arrangement with an owner or operator of a long-Term Care facility.
6. I shall not accept any money, gift, gratuity, or any other consideration from a long-Term Care facility, provider of long-Term Care services, resident, or resident representative. If such is offered, I will refer the individual to the Area Agency on Aging.
7. I shall not provide services that have conflicting responsibilities to any resident of a facility in which I serve as the ombudsman, such as providing: Adult protective services; discharge planning or case management, including single entry point case management; Witness or agent to a power of attorney, CPR Directive, or other legal documents; guardianship, conservatorship, representative payee, or medical proxy services.
8. I shall not serve as a voting member of an ethics committee that makes medical decisions for residents.
9. I shall not use my position to promote any personal current or future business dealings with any long-Term Care staff, residents, or their family members.
Supplemental Information
SUPPLEMENTAL INFORMATION:
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:
In compliance with the Equal Pay for Equal Work Act the following items can be used as a determining factor in the starting and ongoing wage of an employee working in this position:
The 2022 Benefits Guide is located on the Mesa County Website under the Human Resources page under Quick Links. You will click on Employee Benefits.
A newly hired employee is eligible for benefits starting the 1st of the month, following 30 days of employment.
Location : Grand Junction, CO
Job Type: Full Time
Job Number: 02151
Department: Human Services
Division: Adult Services
Opening Date: 02/23/2024
Closing Date: 3/8/2024 5:00 PM Mountain
Description
OVERVIEW OF MESA COUNTY DEPARTMENT OF HUMAN SERVICES
Mesa County Department of Human Services is a forward-thinking agency that has over 300 employees serving the needs of nearly 40,000 residents. From the Colorado National Monument to the thriving agricultural lands and city centers, Mesa County contains a diverse, natural landscape that provides many outdoor activities and adventures. As individuals and an organization, we value and respect humanity, honesty, balance, inclusion and teamwork. We provide a level of flexibility for staff to be able to accommodate their lives outside of the office environment. We value family and the relationships that make our lives rewarding.
Our Mission:
The Mission of the Mesa County Department of Human Services is to help individuals and families achieve safety, stabilization and opportunity for meaningful employment.
Our Values:
Mesa County Department of Human Services values represent our behavioral anchors for how we conduct ourselves. Simply stated, we value Humanity, Balance, Honesty, Inclusion and Teamwork
JOB SUMMARY:
The Area Agency on Aging of Northwest Colorado (AAANWCO) is responsible for planning, coordinating, and administrating local, state and federally funded programs and services for older adult residents in the four-county planning and service area of Garfield, Mesa, Moffat, and Rio Blanco counties. The agency subcontracts with local providers for delivery of services.
This position acts as a certified Long-Term Care Ombudsman and advocates for residents in assisted living, skilled nursing facilities and swing beds facilities in the four-county region. The primary purpose of the Long-Term Care Ombudsman is to promote and protect the residents' rights guaranteed to residents under federal and state law.
This position reports directly to the Community Outreach Manager of the AAANWCO. The Community Outreach Manager serves as the Regional LTC Ombudsman in the four county region.
Essential Duties
ESSENTIAL DUTIES:
ESSENTIAL JOB FUNCTIONS:
(The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. Mesa County reserves the right to modify or change the duties or essential functions of this job at any time. All responsibilities may not be performed by all incumbents.)
- Act in accordance with the Roles and Responsibilities of the Long-Term Care Ombudsman Policy
- Attend bi-weekly (virtual or face-to-face) Long-Term Care Ombudsman team meetings
- Make routine visits to licensed assisted livings, skilled nursing facilities, and swing bed facilities
- Identify, investigate, and resolve complaints made by or on behalf of residents that relate to action, inaction, or decisions, that may adversely affect the health, safety, welfare, or rights of the residents
- Respond to complaints by conducting a complaint visit within required timeframes
- Provide advocacy services to protect the health, safety, welfare, and rights of residents
- Maintain current electronic records of contact with residents and visits to facilities by maintaining records in accordance with guidelines of the AAANWCO Ombudsman program and the Colorado State Long-Term Care Ombudsman Program.
- Participate in CDPHE Licensing Surveys of long-Term Care facilities
- Attend Resident and Family Council meetings
- Educate family members, long-Term Care facility staff, and community groups regarding facilities, resident's rights, and the role of the Ombudsman Program
- Oral and written communications must be clear and effective
- Other related duties as assigned.
Minimum Requirements
MINIMUM REQUIREMENTS:
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
Preferred Bachelor's degree in Human Services, Social Work, Nursing, Psychology, Long Term Care, Public or Business Administration, Gerontology, Education, Public Health, or Law and one (1) year of related experience with aging, long-Term Care, or related field.
Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.
Training: Must complete a minimum of 36 hours of training before being certified. Must attend 18 hours of continuing education sessions annually for recertification.
Special Requirements:
Candidates must practice diplomacy and empathy; ability to take direction and instruction from supervisor; excellent listening, speaking, and writing skills; ability to understand basic medical terms, statutes, regulations, and policies; ability to effectively communicate with and advocate for individuals with physical, cognitive and mental health limitations.
Ability and willingness to successfully complete and maintain the requirements for the Long-Term Care Ombudsman certification. Candidates should have no conflict of interest with Ombudsman statutes. Possession of a valid Colorado Driver's license.
One of the requirements of the Ombudsman position is to become certified by the State Long-Term Ombudsman office. An element of the certification process is to ensure that there are no conflicts of interest. Read the Conflict of Interest statement below and confirm that you do not have a conflict of interest.
Conflict of Interest Statement
1. I do not have any personal relationships with clients, family members, or facility staff that could affect my impartiality.
2. I shall not be assigned to a facility in which an immediate family member resides.
3. Neither I, nor my immediate family members, have direct involvement in licensing or certification of a long-Term Care facility or provider of long-Term Care services.
4. Neither I, nor my immediate family members, have an ownership or investment interest, represented by equity, debt or other financial relationship, in a long-Term Care facility or a long-Term Care service agency.
5. Neither I, nor my immediate family members, have been employed by or participated in the management of a long-Term Care facility within the past twelve (12) months and shall not receive nor have the right to receive, directly or indirectly, remuneration, in cash or in kind, under a compensation arrangement with an owner or operator of a long-Term Care facility.
6. I shall not accept any money, gift, gratuity, or any other consideration from a long-Term Care facility, provider of long-Term Care services, resident, or resident representative. If such is offered, I will refer the individual to the Area Agency on Aging.
7. I shall not provide services that have conflicting responsibilities to any resident of a facility in which I serve as the ombudsman, such as providing: Adult protective services; discharge planning or case management, including single entry point case management; Witness or agent to a power of attorney, CPR Directive, or other legal documents; guardianship, conservatorship, representative payee, or medical proxy services.
8. I shall not serve as a voting member of an ethics committee that makes medical decisions for residents.
9. I shall not use my position to promote any personal current or future business dealings with any long-Term Care staff, residents, or their family members.
MINIMUM REQUIREMENTS:
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
Preferred Bachelor's degree in Human Services, Social Work, Nursing, Psychology, Long Term Care, Public or Business Administration, Gerontology, Education, Public Health, or Law and one (1) year of related experience with aging, long-Term Care, or related field.
Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.
Training: Must complete a minimum of 36 hours of training before being certified. Must attend 18 hours of continuing education sessions annually for recertification.
Special Requirements:
Candidates must practice diplomacy and empathy; ability to take direction and instruction from supervisor; excellent listening, speaking, and writing skills; ability to understand basic medical terms, statutes, regulations, and policies; ability to effectively communicate with and advocate for individuals with physical, cognitive and mental health limitations.
Ability and willingness to successfully complete and maintain the requirements for the Long-Term Care Ombudsman certification. Candidates should have no conflict of interest with Ombudsman statutes. Possession of a valid Colorado Driver's license.
One of the requirements of the Ombudsman position is to become certified by the State Long-Term Ombudsman office. An element of the certification process is to ensure that there are no conflicts of interest. Read the Conflict of Interest statement below and confirm that you do not have a conflict of interest.
Conflict of Interest Statement
1. I do not have any personal relationships with clients, family members, or facility staff that could affect my impartiality.
2. I shall not be assigned to a facility in which an immediate family member resides.
3. Neither I, nor my immediate family members, have direct involvement in licensing or certification of a long-Term Care facility or provider of long-Term Care services.
4. Neither I, nor my immediate family members, have an ownership or investment interest, represented by equity, debt or other financial relationship, in a long-Term Care facility or a long-Term Care service agency.
5. Neither I, nor my immediate family members, have been employed by or participated in the management of a long-Term Care facility within the past twelve (12) months and shall not receive nor have the right to receive, directly or indirectly, remuneration, in cash or in kind, under a compensation arrangement with an owner or operator of a long-Term Care facility.
6. I shall not accept any money, gift, gratuity, or any other consideration from a long-Term Care facility, provider of long-Term Care services, resident, or resident representative. If such is offered, I will refer the individual to the Area Agency on Aging.
7. I shall not provide services that have conflicting responsibilities to any resident of a facility in which I serve as the ombudsman, such as providing: Adult protective services; discharge planning or case management, including single entry point case management; Witness or agent to a power of attorney, CPR Directive, or other legal documents; guardianship, conservatorship, representative payee, or medical proxy services.
8. I shall not serve as a voting member of an ethics committee that makes medical decisions for residents.
9. I shall not use my position to promote any personal current or future business dealings with any long-Term Care staff, residents, or their family members.
Supplemental Information
SUPPLEMENTAL INFORMATION:
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:
- This position requires standing, stooping, sitting, bending, twisting, and lifting up to 10 pounds.
- Work is a combination of office environment and travel around a four-county region of Northwest Colorado.
- Some overnight travel as required to attend meetings around the state of Colorado.
- Employee may be exposed to communicable diseases, infections, blood and bodily fluids, the threat of indirect violence/conflict by other individuals, and other unanticipated circumstances associated with the position.
- Must have a valid driver's license and be willing and able to drive.
In compliance with the Equal Pay for Equal Work Act the following items can be used as a determining factor in the starting and ongoing wage of an employee working in this position:
- A seniority system that rewards employees based on length of employment.
- A merit system that rewards employees for exceptional job performance.
- Education, training, or experience to the extent that they are reasonably related to the work in question.
- This position is eligible for the following Mesa County benefits;
- Medical
- Dental
- Vision
- Retirement
- Paid Sick and Vacation Leave
- Life Insurance
- Long term disability
The 2022 Benefits Guide is located on the Mesa County Website under the Human Resources page under Quick Links. You will click on Employee Benefits.
A newly hired employee is eligible for benefits starting the 1st of the month, following 30 days of employment.
