- 12+ years of experience as Business Analyst / Product Owner
- At least 8+ years experience in large consulting firms
- 5+ years relevant experience in leading / managing consulting programs
- Experience in logistics and transportation is required. Experience in 3PL logistics is required
- Reimagine Business Processes with focus on leveraging digital technologies and industry best practices
- Extensive experience in leading Business Process discovery workshops with Business and IT SMEs at all levels including middle/senior management
- Expertise in defining target state vision, goals and business outcomes.
- Expertise in Requirements Analysis & Management, Solution design (target state), Project Planning & Documentation (Process Recommendations, templates & tools, Business Requirements and Functional Specification Document, Customer Journey mapping)
- Experience in modeling L1-L4 business processes using BPMN standards in BPM tools (e.g. ARIS, Pega, Lombardi) and MS Visio
- Expertise to analyse and share recommendations to improve/modify existing processes / systems for clients
Knowledge of Business and Operational KPIs, frameworks for KPI definition and establishment, performance measurement is essential
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