Lobby Receptionist (Security)

Work for a company where your individual contributions are recognized and rewarded. Apply for your next security position at Prosegur. We are always hiring professionals eager to exceed customer expectations.

We are looking for a Security Front Desk Receptionist with exceptional customer service skills to join the Prosegur Team! If you have experience in being a liaison between clients and guests, you should apply for this position. 1 year of front desk experience is required and 1 year of customer service experience. Security experience is highly desired, but not required.
Position Type: Full-Time
Shift Type: Day (0800-1700)
Working Days: Monday - Friday
Pay Rate: $22.00/hr
Prosegur offers a whole suite of benefit options. Prosegur believes in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.

Responsibilities:

• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever required.
• Resolve or redirect client complaints; assist customers in all inquiries in connection with site services hours of operations, directions, SOPs, etc.
• Check-in/out guests in an efficient and friendly manner.
• Report maintenance or equipment problems to the appropriate personnel
• Multitasking in a fast-paced setting.
• Always maintain a professional image and friendly demeanor.
• Monitor CCTV, Fire alarm panel, access controls and assist with phone calls and packages of clients.

Qualifications:

• High school diploma or GED equivalent
• Minimum (1) yr of customer service experience
• Minimum (1) yr of front desk experience
• Must have current CA Guard Card
• Must have one (1) year of experience as a security officer
• At least 18 yrs old
• Exceptional interpersonal skills and relationship-building skills.
• Must have reliable transportation
• Strong verbal and written communication skills
• Positive attitude and outlook
• Pass a company background check and drug screen.
• Ability to think clearly during crisis or high-stress periods
• Must be reliable, and uphold ethical behavior

CA PPO#120931

#WER123

Prosegur is a world leader in the private security industry. Through its five business lines —Prosegur Security, Prosegur Cash, Prosegur Alarms, Cipher and Prosegur AVOS — it offers companies, households and retail businesses a security that they can trust, based on the most advanced solutions in the market. With presence on the five continents, Prosegur currently has a team of more than 150,000 employees. The company channels its social action through the Prosegur Foundation that works in four lines of activity: education, inclusion of people with disabilities into the job market, corporate volunteering and the promotion of culture.