Action Property Management, the leader in community management, is seeking a 16 Hour part-time Lobby Attendant to join our team at our luxury association, One Mission Bay, located in San Francisco.
Compensation: $23.00 Per Hour
Schedule: Friday & Saturday; 2:30- 11:00 PM + On-Call Based On Needs & Availability
Why Join Action?
Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
Team Member Perks:
- Competitive starting compensation
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
Job Summary:
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls. Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate a strong understanding of the association's governing documents
Requirements:
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- At least 1 year of hospitality/ customer service experience. Luxury retail or fine dining experience is preferred
- Hospitality Management college students or recent graduates are highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Type: Part-time
Pay: From $23.00 per hour
Expected hours: No less than 16 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Life insurance
- Paid time off
- Referral program
- Retirement plan
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- On call
Work setting:
- In-person
Application Question(s):
- Are you available to work Friday & Saturday from 2:30 PM- 11:00 PM?
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- Hospitality: 1 year (Preferred)
Ability to Commute:
- San Francisco, CA 94158 (Required)
Ability to Relocate:
- San Francisco, CA 94158: Relocate before starting work (Required)
Work Location: In person