Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a Loan Servicing Specialist Ito join our ONESCCU team at our Melbourne HQ location! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!
Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.
SCCU Team Member Benefits:
- ONESCCU annual bonus available!
- Hybrid Work Schedule after training - Work from home up to 3 days a week
- Medical, Dental & Vision Insurance
- HSA (Health Savings Account) with SCCU matching contribution
- SCCU Paid Long Term and Short Term Disability coverage
- SCCU Paid Term Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off
- 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
- Tuition Reimbursement Program after 1 year of service
SCCU Team Member financial discounts & perks (save money every month!):
- Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
- Fixed low rate credit card- 5.99%,if approved
- FREE Identify Theft Protection!
- No fee SCCU accounts
Loan Servicing Specialist ISalary Range:
$19.06 - $20.31 per hour
Loan Servicing Specialist IDuties & Responsibilities:
- Provides a contact source for members and credit union employees for research and questions regarding loan accounts.
- Processes correction and/or research requests forwarded electronically from various internal departments per established performance standards.
- Completes negative amortization reviews on monthly basis.
- Reviews and resolves discrepancies within Home Equity Lines of Credit.
- Updates members loan due dates and payment methods upon members request; determines if restrictions are applicable.
- Processes requests for funds transfers, Share to Share transactions and account corrections received from the Credit Solutions department.
- Corrects, reconstructs and modifies consumer loans by adjusting rate, term, payment posting errors, and payment history in order to create an accurate member loan history.
- Researches and resolves member disputes to ensure both loan quality and member satisfaction.
- Reviews all adjustable rate mortgages and makes appropriate changes in interest rate and payment.
Loan Servicing Specialist IQualifications:
- High School plus additional course work gained through attendance at vocational, technical or business school or equivalent experience is required.
- 1-3 years prior experience in a Loan Servicing role or equivalent is required.
Loan Servicing Specialist IHours:
- Must be available Monday - Friday 10:00 am - 7:00 pm and rotating Saturdays.