SUMMARY:
The Loan Officer Assistant’s primary role is to act as a liaison between the Loan Officer, borrowers, and operation departments. The Loan Officer Assistant ensures clear communication for a smooth closing transaction.
*Please note this is for an in-office role in our Crown Point, IN branch office*
RESPONSIBILITIES:
- Assist in the collection of missing documentation for the completion of loan files from borrowers
- Work with the Processor and Loan Officer to collect documentation to clear conditions
- Update Loan Officer on the status of conditions and copy Loan Officer on borrower correspondence and requests for documentation
- Structure file for processing in Encompass
- Perform basic office functions including, taking phone calls, scheduling meetings for the Loan Officer, faxing, making copies, data entry, etc.
- Run reports for the Loan Officer to monitor monthly productivity
Disclaimer: The job description is not a complete list of duties. The Loan Officer Assistant may and/or will be required to perform other functions as asked by management. The Loan Officer Assistant must be self-sufficient and show the initiative to self-educate industry product and program guidelines.
QUALIFICATIONS:
- Two (2) years prior mortgage or mortgage banking experience
- Ability to deliver effective results and to meet deadlines.
- Sound judgment and decision-making skills
- Ability to work under pressure and meet deadlines with minimal supervision
- Excellent phone and service skills