Loan Officer Assistant

Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities, and employee engagement? We're hiring a Mortgage Loan Officer Assistant to work directly with and support our top-producing loan origination team. You’ll track leads daily, schedule appointments for the mortgage team, prepare paperwork, pre-approve customers, and respond to customer inquiries on transactions as needed. If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply. An NMLS license is required.

Please note that we will be moving our location to the southwest suburbs (Frankfort, Mokena, New Lenox area) by April 2024.

$18 - $23 hourly

• Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
• Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
• Screen and make calls, book appointments and provide administrative support as needed

• Preferred degree in banking or finance, and a high school diploma or equivalent is required
• Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
• Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
• Comprehension of basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Although not required, having an NMLS license or training is preferred
• Preferably 2-3 years of administrative support in a professional office or mortgage environment

Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Company NMLS 3274.