Loan Funder, Consumer Loans

Summary:   

Perform critical functions that result in the accurate funding and on-boarding of all consumer loan products, credit cards, indirect auto loans and leases, mortgage products, and commercial loans.  Provide service and support to credit union members, dealers, vendors, and attorneys related to loan closings. 

Essential Job Functions: 

• Review new loan documents for accuracy on a variety of consumer, indirect auto, mortgage, and commercial products; produce required paperwork ensuring correct loan terms and parameters prior to boarding loans to core system; ensure all member and loan information correlates to loan request and determine whether documents are compliant with government regulations and credit union policies.
• Verify all loan stipulations and conditions, obtain any missing documentation, determine if documentation provided satisfies loan requirements, notify parties involved in any discrepancies, and follow up until issues are resolved. 
• Provide support to front line credit union staff and dealers or vendors to execute loans documents accurately and successfully via a variety of sources including electronic, on-line signing, etc.
• Establish new member accounts following established guidelines and regulations which include determination of eligibility, fraud detection and prevention, and identity verification.
• Collect and post to general ledgers ("GLs"), any fees, escrow, etc. associated with loan products.  Process Automated Clearing House ("ACH") file, wires, or other forms of account funding and disbursement of loan proceeds to dealers, attorneys, members, etc.; perform daily balancing of loan transactions and reconciliation of GLs.
• Coordinate with indirect and commercial sales teams, front line credit union retail employees, and consumer and mortgage operations teams, to review approval requirements and expedite funding procedures.
• Respond promptly to all inquiries regarding the establishment of new loans, requests for research on pending or funded loans, and adjustments; update contact information, as needed.  Correspond with new or existing loan members and generate letters, statements, or loan documents upon request.
• Perform quality control and required loan maintenance post-closing; identify and resolve any mapping or booking errors related to required loan fields; submit completed checklists for each loan; guarantee all supporting documentation is attached to loan files and alert management to system issues.
• Manage individual pipeline of assigned loan closings, prioritize loans based on department needs and product volume, and set and meet appropriate expectations on funding turnaround time.  Monitor funding queues and scheduling calendars; schedule closings as needed; communicate conflicts or funding delays.

Requirements: 

• Education and Experience  

• Bachelor's degree and/or equivalent combination of education and work experience strongly preferred.
• Minimum 1-2 years related experience strongly preferred.

• Skills/Knowledge/Certifications

• Strong financial and banking knowledge.
• Effective written and verbal communication skills; ability to establish rapport with people quickly.
• Demonstrated attention to detail and service-orientation.
• Exceptional follow through, organizational skills, and an ability to work independently while still being a team player
• Experienced with computers, ability to learn new systems.

• All new hires are required to onboard for a minimum of 30 days on-site in Chelsea.

Metro's Hybrid Work Policy requires three in-person days for all employees whose primary office location is 200 Revere Beach Parkway. All employees will be required to report to work at 200 RBP every Tuesday and Wednesday. With approval from their manager, employees may choose the third day that works best for their own individual needs and schedules. This position is also eligible for a 4x10 work arrangement. 

Why Join our team:

• Comprehensive Benefits:

• • Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays
  • Annual bonus eligibility; annual retention bonus vesting program
  • 3 weeks paid vacation annually
  • 401(k) with matching plan & safe harbor plan - allowing every employee to save for retirement
  • Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D)
  • Discounts on Pet Insurance

• Strong growth opportunities with development plans and position-related or job-related tuition assistance to help you attain your long-term career goals
• Growing, dynamic environment - no day is ever the same and join an exceptional team of co-workers
• Exceptional training program (classroom, on-the-job, and mentoring)

Apply today and join our amazing team.