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SalaryZions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
A Loan Closer at the Business Banking Loan Center (BBLC) has the opportunity to directly impact our ability to meet the financial needs of our customers. Loan Closer’s own the processes between an approval of a small business loan, until ready for closing documents. During this phase which is considered the Due Diligence phase of a loan, the Loan Closer is responsible for creating an amazing client experience through accurately consistently and efficiently performing all job functions. This position is fully remote. The ideal candidate will reside within the footprint of Zions Bancorporation (UT, ID, TX, AZ, or NV).
Job functions include:
- Proactively communicate and collaborate with all parties necessary to satisfy loan closing requirements, which may include:
- Title companies, Insurance agencies, Appraisal/Environmental Teams, Relationship Managers and Borrowers directly.
- Understand what is required based on use of proceeds and collateral, for example ordering appropriate appraisals, valuations, performing UCC searches and reviewing entity documents etc.
- Must be able to work through multiple loans at various stages in the process and keep communication lines open.
- Clearly communicate expectations and meet critical timeframes to adhere to service level agreements while maintaining accuracy.
- Multi-tasking and prioritizing critical steps in the loan closing process is essential.
- Engage with leadership and team members to ensure continual improvement and best in class experience.
- Perform job functions with an above and beyond approach.
- Utilize professional communication skills while working directly with customer of the bank.
- Problem resolution and execution of expectations.
- Be accountable to meet expectations through organizing and prioritizing duties.
- Perform other duties as assigned.
- Requires a High School degree or Equivalent and 2+ years of loan processing, closing or other directly related experience.
- A combination of education and experience may meet requirements.
- Proficient knowledge of loan closing processes and procedures, lending compliance and regulations, loan systems and loan documentation.
- Must be accurate, detail oriented and have ability to multi-task.
- Must have good problem resolution, audit, customer service (direct customer contact) and communication skills.
- Working knowledge of loan principles and loan systems.
- Solid computer skills including various word processing and spreadsheet software.
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
- Employee Ambassador preferred banking products
