Loading Dock Specialist - State Farm Stadium

POSITION: Loading Dock Specialist
REPORTS TO: Operations Manager
FLSA STATUS: Non-Exempt
Location: Glendale, AZ
ASM Global
ASM Global is the world's leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The company's elite venue network spans five continents, with a portfolio of more than 300 of the world's most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues. From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences.
State Farm Stadium
Completed in August of 2006, State Farm Stadium has set the standard in multi-purpose NFL Facilities. The stadium is home to a variety of different events including Arizona Cardinals home games, the annual Fiesta Bowl, international soccer matches, concerts, motorsports, trade & consumer shows, and corporate & social functions.
Designed with a roll-out natural grass field and retractable roof, the first of its kind in North America, the stadium is capable of converting from a sports facility to a multi-functional event space allowing it to host numerous event types in air-conditioned comfort.
About the Position
ASM Global is seeking to hire a Loading Dock Specialist for State Farm Stadium. The Loading Dock Specialist is responsible for day-to-day Loading Dock operations, shipping & receiving of various deliveries, and various logistical and administrative items for the Stadium and its partners.
Essential Duties and Responsibilities

• Responsible for coordinating Loading Dock, Lot A, and Lot A ramp operations including package & freight receiving & documentation, orchestrate service area vehicular traffic & bay management, coordination with stadium security and providing a safe & clean workspace.
• Accurately & timely documenting necessary receipt of all packages, freight, USPS, special deliveries, and vehicle/driver information through the necessary process (online, app based or written as required)
• Assist with delivering packages, pallets, FF&E, and specialty items to select personnel and/or partners around the Stadium via pushcart or other mechanized equipment (Pallet jack, golf cart or forklift).
• Perform & coordinate daily, quarterly, and annual upkeep and maintenance within the Loading Dock and surrounding areas which includes but is not limited to sweeping, pulling trash, pallet/dock organizing, reporting/removing/relocating unapproved equipment & supplies, and pressure washing.
• Administrative duties such as monitoring emails, filing packaging slips, regular inspections, assisting with coordinating & scheduling contractor work, and attending meetings.
• Uphold all safety and security policies & procedures, with a focus on adhering to OSHA Standards, applicable local codes, and NFL's Best Practices.
• Utilization of a variety of technological software, platforms, and devices.
• Assist with event day responsibilities for any/all events that take place on site (if needed).
• Provide excellent customer service to any/all guests and personnel.
• Effectively communicate with colleagues and contractors via text, phone, and radio transmissions.
• Participate in & successfully complete, all required and assigned training sessions.
• Recognize and address Key Performance Indicators (KPI's) for State Farm Stadium and all other stakeholders.
• All other duties as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience

• Prior facility, operations, or administrative experience preferred but not required.
• Bachelor's Degree in Sports Management, Hospitality or other related field preferred but not required.

Desired Traits and Characteristics

• Professional appearance and demeanor, as well as a friendly, positive personality with excellent customer service skills.
• Excels at analytical and critical thinking ability.
• Enjoys working in both an individual and team atmosphere.
• Strong attention to detail, very organized with quality of work, and punctual with deadlines.

Skills and Abilities

• Bilingual applicants not required but preferred.
• Proficient in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.
• General competency with navigating online software and programs.
• Must have a valid driver's license & forklift certification (or ability to acquire within 60 days)

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to walk, stand or sit for long periods of time.
• This position requires work inside and outside of the facility for all events with exposure to noise, heat, and cold.
• This position requires the ability to lift and carry up to 50 pounds on a regular basis.

Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants that need reasonable accommodations to complete the application process may contact- 623-433-7110.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.